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Title, Team and Role Summary

Title : Associate Director - Facilities Management, Glasgow

Team : Facilities Management

Who Does This Role Report Into? Regional Director - Facilities Management

Role Summary / Purpose and Scope This role is responsible for all aspects of facilities management within a designated set of buildings and wider portfolio as well as client relationship management, working as part of a team to ensure the efficient and management of the sites including the day to day management of team members both site and non site based.

Skills, Knowledge and Values

Skills (People & Technical)

• Ensure that the day to day running of buildings within the portfolio is addressed
• To assist the Senior Management Team in meeting the operational requirements of the FM team
• To provide the highest level of service standards to client and building tenants
• Ensure regular property inspections are carried out and recorded
• Client and occupier liaison - maintain relationship with client and occupiers on regular basis
• Line managing direct reports and monitor all onsite staff
• To monitor contractor/supplier performance, reporting to contracts manager as required
• To draft and monitor service charge budgets
• Understand expenditure allocation and ensure invoices are correctly apportioned to each property
• Fulfil the compliance and policy requirements in accordance with MAPP policies and procedures and the relevant legislative framework

Values & Behaviour

• Exhibition of MAPP Values :Avoid Ambiguity, Appreciative, Adventurous, Authentic and Accountable
• Self Management including showing initiative, being proactive and meeting deadlines
• Embracing Change including Technology
• Engaging with the Big Picture
• Great service delivery including working in partnership with internal and external individuals and good communicating in written and verbally
• Achieving Results and Prioritise Work
• Innovative Solutions and Problem Solving
• Developing Self and Others and willing to Learn

Experience and Salary

Level of Experience / Certifications:

• 4+ years experience of working in a similar role
• Full Driving Licence
• IOSH essential
• NEBOSH desirable

Working Hours: 9am - 5.30pm Monday - Thursday & 9am - 5pm Friday

Salary Range (Based on Experience): GBP 60,000 to GBP 65,000 per annum, depending on experience.