Associate Director Infrastructure Service Operations EMEA

Join to apply for the Associate Director Infrastructure Service Operations EMEA role at Simpson Thacher & Bartlett LLP

Associate Director Infrastructure Service Operations EMEA

1 day ago Be among the first 25 applicants

Join to apply for the Associate Director Infrastructure Service Operations EMEA role at Simpson Thacher & Bartlett LLP

The firm

Simpson Thacher & Bartlett LLP is one of the world’s leading international law firms. The Firm was established in 1884 and has more than 1,000 lawyers. Headquartered in New York with offices in Beijing, Brussels, Hong Kong, Houston, London, Los Angeles, Luxembourg, Palo Alto, São Paulo, Tokyo and Washington, D.C., the Firm provides coordinated legal advice and transactional capability to clients around the globe.

Description/Job Summary

Simpson Thacher is seeking a highly motivated and experienced Associate Director of Infrastructure Operations to play a crucial role in the efficient and effective execution of our operational strategies. Reporting directly to the Associate Director of Business Services and Transformation, this individual will be instrumental in optimizing processes, managing key projects, and ensuring seamless day-to-day operations across European and APAC regions. The ideal candidate will be a strategic thinker with a proven track record of driving engineering and operational excellence, leading cross-functional teams, and implementing impactful improvements. This role requires a blend of strategic thinking, hands-on execution, and strong leadership skills, with a focus on technical proficiency across network, server, and platform operations.

Responsibilities/Duties

Operational Management and Leadership:

• Associate Director of Business Services and Transformation, in formulating and implementing operational policies and procedures.
• Oversee the day-to-day operations of assigned areas, ensuring smooth and efficient workflows and point of escalation.
• Provide guidance and direction to staff, fostering a positive and productive work environment.
• Manage and evaluate staff performance, including performance reviews, coaching, and development.
• Contribute to strategic planning for assigned areas, aligning with the overall departmental and organizational strategic plan.
  
  

• Partner with technical engineering teams and their leadership to manage and optimize the performance of network, server, and platform infrastructure in the region to ensure high availability, security, and scalability.
• Oversee the implementation, maintenance, and troubleshooting of IT systems and in the region as directed and coordinated by appropriate engineering teams.
• Ensure compliance with IT security policies and best practices, including vulnerability management, access control, and data protection.#
• Manage relationships with technology vendors and service providers within the region.
• Drive the adoption of new technologies to improve operational efficiency and effectiveness in partnership with technical engineering teams.
  
  

• Analyze current operational processes, including technical workflows, to identify bottlenecks, inefficiencies, and areas for improvement.
• Develop and implement streamlined workflows, standard operating procedures (SOPs), and best practices to enhance productivity and reduce costs.
• Utilize data analysis and key performance indicators (KPIs) to monitor operational performance, identify trends, and drive data-informed decision-making.
• Lead and support continuous improvement initiatives (e.g., Lean, Six Sigma) to optimize processes and enhance operational effectiveness.
  
  

• Collaborate with other departments and technical teams to ensure operational needs are met and aligned with overall business goals.
• Facilitate effective communication and information sharing across teams to ensure operational alignment.
• Work collaboratively to address operational challenges, resolve issues, and implement effective solutions.
  
  

• Ensure operational processes comply with relevant regulations, policies, and internal standards, including IT-related compliance requirements.
• Identify and assess operational risks, including those related to IT infrastructure and security, and develop and implement mitigation strategies.
• Contribute to the development and implementation of business continuity and disaster recovery plans.
  
  

• Develop and present regular reports on operational performance, key metrics, and project status to the Director of Operations and other stakeholders.
• Analyze data to identify trends, insights, and opportunities for improvement, and make recommendations based on findings.
• Assist in the development of operational budgets and forecasts.
  
  

• Proven track record of driving operational improvements and achieving measurable results.
• Strong project management skills and experience managing complex projects, including technical deployments.
• Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Demonstrated leadership abilities with experience in leading, managing, and developing teams.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in tools such as Tanium, Absolute, Managed Engine Asset Manager, SNOW, Auvik, Thousand Eyes, ADEM, etc. a plus
• Strong understanding of business principles and practices.
  
  

• In-depth knowledge of network infrastructure, including LAN/WAN, routers, switches, firewalls, and protocols.
• Solid understanding of server administration, including Windows Server and/or Linux, virtualization technologies (e.g., VMware, Hyper-V), and cloud platforms (e.g., AWS, Azure).
• Experience with platform management, including database systems, application servers, and cloud services.
• Knowledge of IT security best practices and compliance frameworks (e.g., ISO 27001, NIST).
• Familiarity with automation and scripting tools (e.g., PowerShell, Python) is a plus.
• Knowledge of continuous improvement methodologies (e.g., Lean, Six Sigma) is highly desirable.
  
  

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Law Practice

Referrals increase your chances of interviewing at Simpson Thacher & Bartlett LLP by 2x

Get notified about new Director Infrastructure Services jobs in London, England, United Kingdom.

City Of London, England, United Kingdom £75,000.00-£100,000.00 6 days ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

Director of Identity & Access Management

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Director of Critical Infrastructure and Asset Strategy

Greater London, England, United Kingdom 4 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Executive Director - Infrastructure & Development Finance Group - Africa

London, England, United Kingdom 5 days ago

London, England, United Kingdom 1 week ago

Director of Engineering - Infrastructure

London, England, United Kingdom 1 week ago

Director of Asset Management - Network Infrastructure

Engineering Head - Public Cloud Infrastructure Services - Director

London, England, United Kingdom 1 day ago

Engineering Head - Public Cloud Infrastructure Services - Director - Citi

London, England, United Kingdom 11 hours ago

London, England, United Kingdom 2 weeks ago

Greater London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Director, Project Controls - Infrastructure

London, England, United Kingdom 1 week ago

Business Development Director, Built Environment and Infrastructure EMEA

London, England, United Kingdom 18 hours ago

Associate Director, Cyber MandA Infrastructure

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

Director or ED- Corporate Finance Relationship Manager Infrastructure

London, England, United Kingdom 3 days ago

Director, Infrastructure Insurance Due Diligence MandA and Transaction Solutions

London, England, United Kingdom 6 days ago

London, England, United Kingdom 2 weeks ago

Director, Infrastructure Insurance Due Diligence – M&A & Transaction Solutions

London, England, United Kingdom 6 days ago

Director, Project Finance, Infrastructure

London, England, United Kingdom 1 week ago

City Of London, England, United Kingdom £100,000.00-£115,000.00 3 weeks ago

City Of London, England, United Kingdom £115,000.00-£1,000,000.00 3 weeks ago

London, England, United Kingdom 3 months ago

Project Director – Infrastructure Project Management

London, England, United Kingdom 2 hours ago

Technical Director, EIA - Transmission & Distribution ( London & South East)

London, England, United Kingdom 1 week ago

City Of London, England, United Kingdom 3 weeks ago

Technical Director, EIA - Transmission & Distribution ( London & South East)

Surrey, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.