Chestertons Estate Agency Associate Director - Key Clients Hours: Monday – Friday 9am – 6pm Location: Mayfair / Roaming Salary: Competitive Basic with Bonus scheme Role Purpose This role will play a central role in growing Chestertons Key Clients portfolio. The position is responsible for winning new business, deepening existing client relationships, and developing strong stakeholder partnerships. The successful candidate will act as a trusted advisor, ensuring every interaction reinforces Chestertons reputation for excellence, integrity, and results. Key Responsibilities

Business Development

Identify and pursue new business opportunities across key client segments. Develop tailored proposals and pitches that meet the needs of high-value clients and corporate partners. Maintain a strong pipeline of prospects through networking, referrals, and industry engagement.

Client Relationship Management

Serve as one of the main points of contact for allocated key clients, providing proactive, personalised service. Anticipate client needs and ensure seamless delivery of Chestertons’ property services. Monitor client satisfaction and take ownership of resolving issues effectively.

Stakeholder Engagement

Build and maintain strong working relationships with internal stakeholders (e.g. branch directors, lettings, sales, property management). Partner with external stakeholders including corporate relocation firms, developers, and business partners. Represent Chestertons at client meetings, events, and networking forums.

Strategy & Reporting

Contribute to the Key Clients Team’s growth strategy by identifying market trends and opportunities. Track, measure, and report on business development activities and client engagement outcomes. Collaborate with marketing to deliver targeted campaigns for client acquisition and retention.

Skills & Experience

Proven track record in business development, client relationship management, or stakeholder engagement (property sector essential). Strong commercial acumen and ability to identify opportunities for growth. Excellent communication, negotiation, and presentation skills. High level of professionalism with the ability to build trust with senior-level clients and partners. Well-organised, proactive, and able to manage multiple projects simultaneously. Knowledge of London property market (advantageous).

Personal Attributes

Client-focused mindset with a commitment to service excellence. Self-motivated, resilient, and results-driven. Natural relationship builder and networker. Collaborative team player with strong interpersonal skills. Adaptable and able to thrive in a fast-paced environment.

What Chestertons Offers

Competitive salary and performance-related bonus. Comprehensive training and development programmes. Opportunity to work with prestigious clients and high-value projects. Collaborative and supportive team culture. Access to Chestertons’ extensive property network and resources.

About The Company Chestertons: Established for over 200 years, Chestertons is a London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK, including brands such as Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management, which collectively sell, rent and manage thousands of properties across the country each year. Perks That Make a Difference

Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving. Contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan and other benefits tied to job grades.

We are an equal opportunities employer. We welcome applications from everyone excited by the opportunity to join us. We are committed to creating a diverse and inclusive workplace and will thoroughly consider all applications without regard to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status. Seniority level

Not Applicable

Employment type

Full-time

London, England, United Kingdom We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr