Associate Director of Creative, UI/UX & Brand

About Darkroom
Darkroom is a technology-driven growth marketing firm focused on growth-stage consumer companies founded in 2017. Our model blends senior human talent with an agentic AI commerce layer called Matter to enhance output, efficiency, and revenue generation for clients. We have driven billions of dollars in trackable revenue across e‑commerce, direct‑to‑consumer, and social commerce programs, accelerating results by developing high‑impact digital strategies and unlocking revenue growth opportunities.

About the Role
We are hiring an Associate Director of Creative – a visionary leader with a strong design background who thrives in driving high‑quality design execution across platforms and managing creative talent. You’ll combine strategic oversight with hands‑on involvement, ensuring every design project meets the highest standards of excellence. This fully remote role operates in the EST time zone and all business is conducted 100% in English.

Senior Individual Contributor Responsibilities

• Lead 1‑3 UI/UX engagements, creating branded e‑commerce websites.
• Emphasize branded UI, conversion‑focused UX, and clarity in design approaches.
• Present design work to clients, explaining choices based on UX principles.
• Manage design projects independently from discovery to hand‑off, collaborating with developers to ensure feasibility.
• Develop component systems and maintain design guidelines for consistency.

Management Responsibilities

• Manage a team of designers, starting with 2‑4 direct reports and expanding as the team grows.
• Conduct weekly 1:1s with direct reports to assess client health, offer feedback, and oversee career development.
• Ensure high‑quality work output from direct reports, focusing on visual craft, UX expertise, and meeting deadlines.
• Collaborate with cross‑functional teams, including marketers, strategists, developers, and clients, to develop project plans and address client issues.
• Refine internal processes for client work in coordination with the Director of Creative, providing training and feedback to enhance the skills of the design team.

You Should Apply if this Sounds Like You

• 3‑6+ years of senior‑level web design experience with e‑commerce companies, with at least 1 year of people management experience preferred.
• Digital portfolio showcasing web design and branding skills, including color theory, hierarchy, composition, and typography.
• Self‑motivated, proactive, and detail‑oriented with a strong sense of ownership.
• Experience collaborating with developers and documenting designs for development hand‑off.
• Comfortable with client‑facing responsibilities in English, including leading discovery calls and resolving client feedback.
• Capable of providing constructive internal feedback and guiding direct reports to improve their work.
• Ability to tackle ambiguous problems, understand business challenges, design solutions, and execute them effectively.
• Proficiency in Figma, including features like Auto Layout, Components, and Variants, is essential.
• Experience with Adobe Creative Suite (Photoshop, Illustrator) is required.
• Bonus: Familiarity with HTML/CSS or frameworks like Tailwind.

Working at Darkroom

• Remote‑first culture with hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona.
• Parental leave: flexible parental leave benefits to support new parents during this important transition.
• Endless opportunities for growth: Interdisciplinary approach gives Darkroomers insights into services far beyond their job description.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.