Job Summary

Oversees the development of delivery plans, contributing to strategy implementation, building and managing key stakeholder relationships and influencing the management of resources. Drives the achievement of company objectives in accordance with stakeholder requirements, in compliance with regulatory frameworks, ensuring effective commercial business practices and tangible operational productivity and improvements.

Key Job Responsibilities

• Directs the coordination and delivery of a sub programme (or smaller programme) and oversees the implementation of project strategies.
• Implements appropriate programme delivery environment including People, Organisation, Process, Information and Technology.
• Responsible for improving performance from the bid baseline by optimizing resources and monitoring, reviewing and evaluating activities, systems and methodologies.
• Defines the relationship ownership and is the primary contact for Mace BUD engagement.
• Directs and maintains exceptional safety, quality, cost, programme, sustainability, governance, risk, stakeholder management and programme compliance standards.
• Focus on delivering programme benefits and outcomes.
• Maintains programme documentation, including process and procedures, plans, reports, registers, and lessons learned.
• Creates a high-performing and inclusive team environment that encourages contribution and recognition.
• Engenders, promotes and influences quality and Service Excellence in all conversations and programme interactions.
• Ensures the programme is operating an effective risk management strategy with appropriate management actions and risk treatments established.
• Proactively conveys and connects the wider business strategy to the programme team and promoting the associated initiatives.
• Networks and utilises the full depth and knowledge of the Mace Group and Centres of Excellence to support the programme delivery, actively promoting knowledge share with others.
• Ensures operations are commercially viable, influencing the achievement of business objectives (including debt collection) and meeting organisational and legislative compliance obligations.
• Builds and maintains internal and external relationships (e.g. clients, contractors, consultancies and other stakeholders) to foster growth and increase networks, developing internal and external communication.
• Adapts the full benefits of Construction to Production (C2P), Net Zero Carbon, and Digital & Data innovation.
• Promotes Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework. Supports the safety and wellbeing of all Mace staff.
• Manages a number of Senior Managers, Managers and Assistant Managers.
• Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work.

Key Job Dimensions

• Geographical scope: Single country.
• Budget responsibility: Yes – Circa £200m to £400m.
• External stakeholders: Client, consultants (sometimes Joint Ventures), contractors and multiple other stakeholders.
• Internal stakeholders: Country Directors / Business unit directors / Hub Community of Excellence leads.
• Direct reports: 5 to 8.
• Indirect reports: 1 to 4.
• Role responsibilities executed less than 50% of the time.
• Procedures followed: No.

Technical Competencies

• Proven experience and track-record as a sub programme or smaller programme lead.
• Technical understanding of programme management practices, controls, programme governance and programme procedures.
• Budgetary oversight (external programme budget and internal fee budget).
• Risk & opportunity management experience/practitioner.
• Strong problem solving and analytical skills across cost, scheduling, procurement, contract administration, financial controls and reporting.
• Contract literate to a good standard.
• Industry body practitioner/contributor/mentor e.g. RICS, CIOB, ICE, APM, MSP.

Industry Competencies

• Competency and understanding of current HSE regulations.
• Relevant and commensurate technical, leadership and management qualifications.
• Network of clients, consultants and contractors.
• Strong knowledge of consultancy/construction, infrastructure and property sectors.
• Openness to innovation and tries to find better approaches/ways of working.
• Supports drive Construction to Production, Digital & Data and low carbon innovations.
• Has spent time in both a Consultancy and Construction environment (or equivalent).

Professional Competencies – Personal Effectiveness

• Strong communicator (verbal and written), presentation and relationship manager.
• Confident presenter; ability to clearly transmit the position/message.
• Effective appraisal/analytical skills to support negotiations and problem solving.
• Develops and maintains professional working relationships with internal and external stakeholders.
• Growth mindset that promotes curiosity, high quality contribution and team collaboration.
• Role models Mace values and behaviours.
• Encourages sharing of best practice and lessons learnt between teams.
• Uses enthusiasm to focus team on achieving improved programme performance.

Leadership Competencies – Self, Others & Business

• Ability to build a high performing team environment.
• Leads others effectively, gives clear direction and supports others to grow their careers.
• Mentors and develops others, sharing knowledge and experience.
• Adapts and reacts well to changing priorities and requirements.
• Demonstrates a growth mindset and explores innovative approaches, in pursuit of a better way.
• Takes responsibility for their actions, leads by example and acts in an ethical, legal and responsible way.
• Recognises and activity pursues the collective power of diverse and inclusive teams.
• Champions inclusivity.
• Builds enduring relationships with colleagues and clients within and outside of Mace.
• Links personal and team development for the benefit of the business.
• Celebrates the small wins and the major milestones – making colleagues feel proud and bolstering morale.

Further Qualifications, Certifications & Experience

• Proven experience and track-record of successful programme delivery (in both construction and pre-construction phases).
• Leadership and management experience and capability to lead a team.
• Tertiary qualifications in related (project management and/or construction related discipline), non-related degree or equivalent professional experience/apprenticeship.
• Appropriate Construction Skills Certification Scheme (CSCS) card.
• MAPM/MRICS/MICE (or local equivalent).

Potential Career Progression Roles

• Horizontal progression may involve other Associate Director roles at M4, across different sector or project types.
• Vertical progression may involve leading larger and more complex projects, broader M4 and M5 or Central business strategy leadership roles within Construct or Consult, and disciplines – PMO/Commercial, where appropriate.