Reporting to the Sector Sales Director, you will be responsible for developing and implementing a programme of activity to build senior-level relationships with current and potential customers, alongside leading and converting sales opportunities that arise.

Roles & Responsibilities

Tenders, Costing, and New Business Opportunities

• Own and achieve/exceed your personal annual sales targets within the healthcare division.
• Source, lead, and manage UK new business development opportunities within the public sector.
• Ensure development of sustainable pipeline, quality of work, and key accountable measures are achieved across all areas of an opportunity.
• Build and maintain strong, long-lasting customer relationships.
• Partner with customers to understand their business needs and objectives, captured in Deal plans to effectively convert into profitable sales for the division.
• Effectively communicate the value proposition through meetings, proposals, and presentations.
• Manage commercial and contractual negotiations with the customer, in conjunction with internal commercial and legal departments.
• Effectively hand over new business won to operational mobilisation teams.
• Maintain accurate and key information as part of a deal capture plan and maintain information within Salesforce.com.

Tender, Commercial, and Contractual Management

• Design complex win strategies with the solutions and bid teams for bids and sales projects.
• Manage/ensure all commercial and contractual processes are followed in line with group requirements.
• Provide insight into customer requirements through use of the N.O.S.E and Win Themes through the deal planning stages to drive operational solutioning sessions and owning the commercial offer.
• Oversee, prepare, and assist in the writing of PQQ/RFI/tender responses in conjunction with client solutions bid management function.
• Facilitate sign-off for tender and commercial documents through the preparation of divisional and board sign-off packs.

Requirements

• Subject matter and commercial knowledge across all aspects of a public sector offer, including but not limited to - cleaning, catering, hard services, porterage, and security.
• Experience of managing and participating in project teams that work, adopting project management disciplines.
• Proven experience of delivering strong consistent win ratios against target.
• Highly numerate with the ability to understand commercial negotiations.
• A commercial thinker with the ability to understand and guide commercial negotiations.
• In-depth experience of devising complex FM solutions for a variety of public sector types.
• Good interpersonal skills, influence, and impact, working with others.
• A strong quality orientation and commitment to continuous improvement.
• An influential and persuasive communicator, with a high standard of written and verbal communication skills.
• A clear and strategic thinker, able to offer new and innovative solutions.
• Excellent people management and interpersonal skills.
• Ability to identify, establish, and maintain a sustainable pipeline to achieve targets.
• Able to relate with people on many different levels and build effective relationships with them, especially at C-suite level.
• Able to make effective presentations using varied media.
• Ability to challenge senior stakeholders where required, to gain buy-in and acceptance of developed solution and sustainable pricing that meets client requirements.
• Ability to work well under pressure and in a deadline-driven environment.
• Excellent organisational and project management skills.
• Excellent communication and stakeholder management skills.
• Proficient MS Office skills.
• Ability to think strategically and balance multiple inputs.
• Ability to solve problems and complex issues and secure the buy-in of others.
• Highly developed written and presentational skills with strong attention to detail.
• Strong management and resilience with ability to adapt styles to the audience and outcomes.

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering. Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.