Job Title: Chief of Staff/European Programme Director – Region

Location: London, 2-3 days office based hybrid

Reports to: SVP, Region

Business Unit: HCL Software

Employment Type: Full-time

About HCL Software

HCL Software is a division of HCLTech, a global technology company that powers digital transformation for leading organizations across industries. HCL Software develops, markets, sells, and supports over 80 product families in areas such as Digital Solutions, DevOps, Automation, AI & Data, and Security. We are committed to helping our clients drive innovation, resilience, and customer success.

Role Overview

The Chief of Staff or European Program Director will serve as the right hand to the SVP, Region, acting as a force multiplier to accelerate business outcomes, improve operating rhythm, and ensure alignment across the region. This is a high-impact role at the intersection of strategy, execution, and leadership, requiring both a big-picture mindset and a strong bias for action.

You’ll help drive strategic priorities across countries, customer segments, and product lines — from growth initiatives and transformation programs to leadership operations and go-to-market effectiveness. And, your first priority will be to build a sustainable and data driven revenue engine within Europe.

Key Responsibilities

Strategic Planning & Execution

• Support the SVP in defining and operationalising regional strategy, priorities, and OKRs.
• Coordinate annual and quarterly business planning, including performance tracking and reporting.
• Translate strategic objectives into executable plans with clear milestones and ownership.

Leadership Enablement & Operating Rhythm

• Drive effective leadership team collaboration by designing and managing cadences (e.g., weekly LT meetings, QBRs, offsites).
• Own preparation of executive briefings, board materials, customer insights, and internal communications.
• Ensure timely decision-making and follow-through on key leadership actions.

Regional Business Operations

• Collaborate across Sales, Marketing, Product Management, and Customer Success to ensure coordinated execution of go-to-market initiatives.
• Surface business risks and opportunities using data and insight; drive operational interventions as needed.
• Manage cross-functional programs, pipeline build and execution, market expansion, customer innovation workshops, and account acceleration plans.

Special Projects & Strategic Initiatives

• Lead or support key projects on behalf of the SVP — including partnerships, commercial strategy, M&A integration, or operational transformation.
• Act as a liaison with global corporate functions to align regional needs with enterprise capabilities.

Qualifications & Experience

• 7+ years of experience in management consulting, business operations, strategy, or a similar Chief of Staff capacity — ideally within enterprise software or B2B technology.
• Deep understanding of regional markets, customers, and business practices.
• Strong data analytics capabilities ideally a maths or data science major. You will be familiar with Tableau, Power BI and or other statistical packages and be able to conduct deep analysis
• Strong analytical thinking, project management, and execution discipline.
• Executive presence and ability to influence at senior levels with confidence and discretion.
• Excellent written and verbal communication skills; capable of simplifying complexity.
• Comfortable operating in a global, matrixed organisation with a hands-on mindset.
• Bachelor’s degree required; MBA or similar qualification preferred.
• Fluent in English; additional language(s) an advantage.

What You’ll Gain

• A central role in shaping HCL Software’s growth story.
• Exposure to strategic decision-making at the highest levels of regional leadership.
• The opportunity to drive tangible business outcomes and unlock customer value.
• A collaborative, entrepreneurial culture that rewards initiative and ownership.

Candidate Data Privacy Notice

https://www.hcltech.com/candidate-privacy-notice