Civic Campus Venue Director

1 Days Old

Role Purpose We are seeking a dynamic and experienced operational leader to manage the Civic Hub—a landmark, multi-purpose venue that integrates civic, commercial, and cultural functions. This high-profile facility is a cornerstone of the borough’s regeneration strategy and will serve as a vibrant space for residents, businesses, and visitors. As the operational lead, you will ensure the Hub opens successfully and operates seamlessly from day one. This is a hands-on, facilities-focused role requiring strong leadership, technical expertise, and a commitment to excellence in service delivery. Responsibilities
Oversee all aspects of facilities and operational management, including maintenance, cleaning, security, technical services, and statutory compliance. Ensure the building is safe, accessible, and fully functional, with robust systems for daily operations, emergencies, and contingency planning. Build and lead high-performing teams, fostering a culture of professionalism, inclusion, and customer service. Manage operational and staffing budgets, ensuring financial accountability and alignment with council regulations. Support the delivery of diverse programming, including events, conferences, weddings, and cultural activities, ensuring all technical and facilities needs are met. Champion accessibility and inclusion, working closely with the Disabled Resident Team to ensure the Hub is “ruthlessly accessible.” Collaborate with council departments, tenants, commercial partners, and community stakeholders to ensure smooth and coordinated operations. Monitor performance, set KPIs, and uphold high standards across all services and facilities.
Requirements
Proven experience managing complex, multi-use facilities or high-value operational projects. Strong background in facilities management within civic, commercial, or cultural environments. Expertise in health and safety, compliance, and accessibility. Skilled in budgeting, team leadership, and contractor management. Resilient and adaptable, with the ability to lead in a fast-paced, high-profile setting. Excellent stakeholder management skills, with experience working across political, commercial, and community sectors. Degree-level qualification or equivalent experience, with relevant professional development in operations or facilities management.
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Location:
City Of London, England, United Kingdom
Job Type:
FullTime

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