Overview

Join to apply for the Client Director, Evolve (Mat Leave) role at Talon.

Role Description: As Client Director you will hold overall responsibility for client accounts, ensuring that all client business is managed effectively. Your responsibility will cover OOH planning & buying across a variety of clients and agencies whilst overseeing day to day client business and team management. Your ability to manage, maintain and build business will be crucial to the development and strategic direction of Evolve OOH.

ABOUT US: At Talon, our mission is to unlock the full potential of out of home, making it more effective, creative, measurable and sustainable than ever. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry. In just over a decade, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 450+ people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry. We hire the finest talent to help us unlock the full potential of the Out of Home (OOH) environment for our clients; and pride ourselves on the individuals who represent our business. Evolve OOH is part of the Talon Group and is a global outdoor media agency whose vision is to evolve the OOH medium through pioneering, results driven tools, team experience on a global scale, and a passion for creativity.

What we’re looking for

Skills

• Fearless prioritiser – You don’t just manage a to-do list, you own it.
• Proactive problem-solver – You spot issues before they become problems.
• Confident communicator – Whether it’s a boardroom or a quick Teams message, you speak with clarity and purpose.
• Decisive under pressure – You stay cool, calm, and collected when things get busy.

Human Skills

• Empathy in action – You understand people, not just processes.
• Relationship builder – You’re the friendly face and trusted go-to for colleagues and clients alike.
• Discreet and dependable – You handle sensitive information with care and integrity.
• Team player with heart – You lift others up and celebrate shared wins.

Smart Skills

• Digitally savvy – You’re fluent in Outlook, Teams, Excel, and whatever else keeps the day running.
• Organisational ninja – You juggle calendars, travel, and tasks like a pro.
• Detail-obsessed – Nothing gets past you. Ever.
• Strategic thinker – You don’t just do the task—you understand the why behind it.

Plus…

• Extensive OOH planning experience and market knowledge.
• A solid understanding of the UK & International OOH landscape and established relationships with Media Owners.
• Experience in OOH, DOOH strategic planning, programmatic buying and creative optimisation.
• Exceptional commercial acumen.
• First class relationship management skills; with the ability to communicate across all levels, both internally and externally.
• Versatility to work and travel across multiple markets.
• Strong presentation skills and knowledge of Microsoft Office software.

Responsibilities

• Work with the Business Director to set individual client KPIs and strategies, ensuring these are met and driving sales across the business.
• Manage a team of client managers and oversee their day-to-day management.
• Find, build and develop new OOH relationships with clients, agencies and suppliers.
• Drive forward and forge key relationships globally and locally.
• Produce proposals and presentations for clients to land new accounts.
• Direct and manage multiple plans in multiple markets concurrently.
• Ensure clients receive accurate planning information and campaign statuses in a timely manner.
• Monitor client satisfaction and ensure a high level of customer service internally.
• Develop meaningful and collaborative revenue-driving relationships that enable and grow awareness for Evolve.
• Compile and maintain accurate budgets and forecasts for senior management.
• Resolve client and campaign issues quickly as they arise.
• Help build, maintain and utilise planning tools; ensure data is up to date and the wider team can assist.
• Coach and supervise the team on projects and troubleshoot while evaluating performance.
• Work with the Business Director to compile and maintain accurate budgets and forecasts for senior management.

Our team

Evolve OOH/Talon International is an international team with a holistic approach to international OOH. We manage a large pool of clients and campaigns worldwide. We are hardworking but value support and fun in our work culture.

Equal opportunities

Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.

London, England, United Kingdom