Our client is a well-established firm of Chartered Accountants and Business Advisors, renowned for providing comprehensive and professional accounting, tax, and business advisory services. The firm is committed to delivering high-quality, tailored solutions to a diverse range of clients, including businesses of all sizes, individuals, and charities. They are looking for a Client Relationship Manager, ideally in their Carlisle or Penrith offices, due to the growth of the business. Successful candidates will be responsible for maintaining and developing strong client-business relationships, ensuring the delivery of high-quality services to clients, and supporting the practice's annual business plan. In order to achieve this, they are offering up to £47,000, bonuses up to 17% and benefits such as an unlimited holiday buy-in scheme through salary sacrifice.

Client Relationship Manager Job Overview

Maintain and develop client-business relationships, ensuring the delivery of timely, high-quality service. Identify opportunities for additional fees and services to clients. Ensure client satisfaction through proactive relationship management, resolving issues promptly. Collaborate with the Managing Director to develop systems that improve efficiency and enhance business growth. Manage a portfolio of 50-100 clients, ensuring consistent service and engagement through the Customer Care Progr...