CoE and Process Director

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Overview

Location: Bristol, UK (Hybrid). In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for part of your week. Find out more about our culture of flexible working at computershare.com/flex.

Ready to shape the future of global procurement? Join us as CoE and Process Director in Bristol, where you’ll lead strategic initiatives, drive process excellence, and ensure compliance across a truly international organization.

Responsibilities

  • Lead Global Process Excellence: Implement and manage the Centre of Excellence to transform the end-to-end Source-to-Pay (S2P) process, ensuring compliance, governance, and continuous improvement.
  • Drive Compliance & Performance: Define KPIs, monitor metrics, and enforce policies such as No-PO No-Pay. Continuously review and optimize procurement policies, procedures, and controls.
  • Contract & Data Management: Oversee contract lifecycle management, maintain a centralized repository, and ensure data quality, security, and reporting for key initiatives (e.g., NetZero, diversity).
  • Analytics & Strategy: Deliver spend analytics, market insights, and supplier onboarding strategies to support global category plans.
  • Collaboration & Governance: Partner with Legal, Finance, Tax, and Risk teams to standardize templates, clauses, and supplier due diligence processes globally.
  • Technology & Training: Drive adoption of Oracle P2P roadmap, implement procurement tools, and provide training to stakeholders.
  • Special Projects: Lead initiatives such as global travel policy implementation, system migrations, and process improvement projects.

What you will bring to the role

  • A proven track record of strategic leadership in procurement with the ability to influence outcomes and deliver measurable results on a global scale.
  • Deep functional knowledge with strong leadership skills to shape processes and inspire high-performing teams.
  • Strong knowledge of procurement strategies, regulatory frameworks, and compliance standards.
  • Experience developing and implementing global procurement metrics and controls.
  • Proven ability to lead large-scale change initiatives and complex projects.
  • Expertise in enterprise risk management, third-party risk management, and business continuity planning.
  • Broad understanding of regulatory requirements and standard contractual terms to mitigate risk.
  • Demonstrated success in leading geographically dispersed teams.
  • Advanced problem-solving skills, including scenario modeling and conceptual thinking.
  • Exceptional ability to influence senior stakeholders and represent procurement at the highest levels.
  • Bachelor’s degree in Supply Chain, Finance, Economics, or related field.
  • Project management experience and preferably industry certifications such as FCIPS, CIPS, IACCM, or CPSM.

Rewards

  • Flexible work arrangements to help you balance work and lifestyle.
  • Health and wellbeing rewards that can be tailored to support you and your family.
  • Opportunity to invest in the business by purchasing company shares, with a company contribution.
  • Extra rewards including recognition awards, team events, and opportunities to invest in your future.

And more. Our careers hub provides information about rewards and life at Computershare: computershare.com/careershub.

About Us

We are a global leader in financial administration with over 12,000 employees across more than 22 countries. Our open and inclusive culture supports growth and opportunity. For accessibility assistance during our recruitment process, please visit computershare.com/access.

About The Team

Our Shared Services teams support all business lines behind the scenes, with specialisms across Technology, Information Security, Finance, Risk, Audit, Governance, Marketing and Communications, and People. Join our strategic team to help look after our people, clients, and their customers while maintaining our high standards globally.

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Location:
Bristol, England, United Kingdom
Salary:
£100,000 - £125,000
Job Type:
FullTime
Category:
Marketing & Media

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