Overview

We’re looking for a senior commercial leader to take charge of our retail client's e-commerce performance across all channels. This is an outward-facing, hands-on role focused on delivering growth and commercial results.

Pay: £120,000 - £160,000 per annum (dependent on experience) + bonus and benefits

Location: London (3 days in the office)

Working hours: 9:00am – 6:00pm

Responsibilities

• Lead the commercial function with full accountability for channel performance and trading outcomes.
• Build and own senior-level relationships with partners, marketplaces, and platforms to unlock preferential terms, top-tier visibility, and accelerated growth.
• Lead multiple high-performing teams and work cross-functionally with Product, Operations, and Marketing to drive execution across every touchpoint.
• Analyse data rigorously to ensure smart trading and commercially sound decisions at pace.

What we’re looking for

• Proven track record of delivering revenue and growth in a high-velocity e-commerce environment.
• Commercially rigorous and analytically sharp, with an instinct for spotting and acting on opportunities.
• Exceptional relationship-builder—credible, persuasive, and trusted at senior levels.
• Comfortable initiating contact, making asks, and closing deals—fast.
• A leader who inspires teams, moves quickly, and delivers measurable outcomes.
• Full ownership of commercial outcomes and the freedom to shape how we win.
• Ability to work directly with senior stakeholders, internally and externally, to drive impact.
• Thrives in a high-growth, high-energy environment where hustle meets smart execution.

Requirements

• 10+ years in commercial or trading roles, ideally with exposure to online marketplaces, eCommerce and traditional retail.
• Experience leading and developing high-performing teams; takes ownership of outcomes.
• Experience driving non-Amazon marketplace growth, including launching brands across emerging EMEA platforms and building ties with trading partners.
• Skilled at building commercial partnerships and opening doors, building trust, and unlocking value.
• Comfort operating across data, margin, inventory, and customer experience levers.
• Commercially sharp, fast-moving and pragmatic—focused on action and results.
• Comfortable switching between strategy, partner negotiations, and hands-on execution.
• Driven by opportunity, proactive, and able to get things done.
• Hands-on mentality—willing to dive into the weeds, resolve issues, and move forward.
• Passionate about growing brands and unlocking opportunities—always seeking the next lever to pull.
• Leads from the front, maintains high standards, and thrives in a scaling business.