Overview

We are working with a leading business in the Telesales world based in Birmingham who are currently seeking an ambitious Commercial Director to take ownership of functions across Sales, Account Management, and Marketing. This is a pivotal leadership opportunity, reporting directly into the CEO, with responsibility for driving sustainable revenue growth in a telesales-led B2B environment. This position is ideal for a strategic but hands-on commercial leader who thrives on building high-performing sales teams, improving customer value, and identifying key market opportunities with new products.

Role

Role: Commercial Director
Salary: up to £130,000 (depending on experience) per annum + bonuses + benefits
Location: Birmingham

Responsibilities

• Define and execute the commercial growth strategy across telesales, account management, and marketing.
• Drive telesales productivity - optimising lead conversion rates, pipeline velocity, and deal efficiency.
• Lead and mentor sales leadership, ensuring consistent execution and coaching across the team.
• Maximise customer retention, lifetime value, and profitability through upsell and renewal strategies.
• Build brand awareness and market positioning to support long-term revenue growth & ensuring marketing campaigns directly support lead generation and commercial objectives.
• Implement scalable processes and platforms to support efficiency and growth.
• Lead the forecasting and budgeting process for sales and marketing functions.
• Develop go-to-market strategies for new products and growth opportunities.
• Ensure launches are backed with commercially viable sales plans.

Requirements

• Proven success as a commercial/sales director in a telesales-based B2B environment.
• Experience unifying sales, account management, and marketing under a single growth strategy.
• Industry background in B2B services, SaaS, utilities, or financial services is advantageous.
• Strong track record in scaling teams, improving customer retention, and delivering sustainable revenue growth.
• Deep understanding of telesales-driven growth models and sales management best practices.
• Experienced leader with a proven ability to coach, mentor, and develop teams.

This is a fantastic opportunity to help a well-established telesales business develop and grow further. You'll be ideally placed in the centre of Birmingham, with a competitive package and a great business to work for.

Please apply online or contact Sandeep Dhillon for a confidential conversation. Visit technical-network.co.uk. Technical Network recruits Engineers and Managers for the automotive, aerospace, electrical/electronic technology, energy, engineering, and manufacturing sectors, offering services including advertising search, permanent, and contract recruitment services.