OverviewA market-leading captive finance organisation within the commercial vehicle sector is seeking a commercially astute Credit & Operations Director to join its executive leadership team. This is a pivotal role, responsible for shaping the credit and operational strategy of a high-performing finance business that supports a premium brand across the UK. This is a rare opportunity to lead a multi-functional team, drive operational excellence, and influence strategic direction at board level.Location: Milton Keynes. From £95,000 base salary plus bonus and executive benefits including a car scheme.Key ResponsibilitiesLead and evolve the credit and operations strategy across the UK businessManage risk, compliance, and profitability across credit, collections, and contract administrationDrive operational excellence and continuous improvement across all functionsEducate and coach stakeholders to elevate credit and operational understandingEnsure robust controls and regulatory alignment across credit and operationsCollaborate with internal and external stakeholders to deliver scalable, future-fit capabilitiesCandidate Profile10+ years' senior leadership experience in credit and operationsStrong strategic thinking and stakeholder engagement skillsDeep understanding of credit risk, collections, and operational controlsExperience in financial services or automotive sectors preferredFamiliarity with regulatory frameworks and compliance standardsInspirational leadership style with a track record of team developmentBenefits PackageBase salary from £95,000Annual bonus schemeHybrid working modelExecutive car and loan car schemesPrivate healthcare and enhanced pension25 days holiday + bank holidaysLife assurance (4x salary)Enhanced parental leave and wellbeing supportCulture & ImpactThis organisation is values-led, commercially ambitious, and deeply committed to operational excellence. The Credit & Operations Director will play a central role in shaping the business's future, balancing governance with agility, and enabling sustainable growth.Seniority levelDirectorEmployment typeFull-timeJob functionInformation TechnologyIndustriesProfessional Services #J-18808-Ljbffr