Credit & Operations Director

New Today

£85k -100k + Benefits | Milton Keynes (Hybrid) | Permanent | Full-Time
Your newpany
A leading business unit within a global organisation is seeking a strategic and hands-on Credit & Operations Director to lead its credit, collections and administrative functions. With a strong focus on performance,pliance and operational excellence, this is a high-impact role offering the opportunity to shape the credit strategy and drive business growth.
Your new role
As Credit & Operations Director, you will be responsible for developing and implementing the credit strategy across the business unit, ensuring robustpliance, and leading operational improvements. You’ll work cross-functionally with senior stakeholders to set targets, monitor performance, and take corrective action where needed. This role also includes leadership of the credit and operations team, fostering a culture of accountability, integrity, and continuous improvement.
Key responsibilities include:
  • Define and execute the credit strategy, aligning with business plans and market objectives.
  • Lead monthly performance reviews and present credit and operational oues to senior management
  • Ensurepliance with AML, PEP, and internalernance policies
  • Develop and implement KPI dashboards and reporting tools for decision-makers
  • Strengthen internal controls and promote risk-aware thinking across the organisation
  • Oversee credit and operational reporting, ensuring accuracy and timeliness
  • Lead, coach, and develop the credit & operations team, including succession planning.
  • Champion change initiatives and drive lean process improvements
    • What you'll need to succeed
  • Relevant higher education or equivalent experience
  • Extensive leadership experience in credit, collections and operations within financial services or
  • Proven track record of managing large teams and P&L responsibility
  • Strong understanding of contract law,pliance frameworks and operational systems
  • Fluent in English with excellentmunication and stakeholder engagement skills
  • Strategic thinker with a hands-on approach and results-driven mindset
    • What you'll get in return
  • Strategic leadership role with cross-functional influence
  • Opportunity to shape credit and operational performance in a dynamic business
  • Supportive environment focused on innovation,pliance, and continuous improvement
    • Apply
    Location:
    Milton Keynes
    Job Type:
    FullTime

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