Customer Service Account Manager

New Today

I'm recruiting for multiple Customer Service Account Manager to join my client to meet the demand for their continued success and growing client base. This role is all about building strong relationships—managing customer communications across phone, email, portal, and post, and ensuring that customers have everything they need to succeed. You’ll also liaise with third parties to help support customer outcomes.
This is an ideal opportunity for someone who enjoys a dynamic, customer-focused environment and wants to grow within a company that values empathy, accuracy, and clear communication.
What will you be doing?
Contact existing customers to complete regular account reviews
Identify changes in circumstances and recommend appropriate adjustments
Ensure all documentation is accurate, complete, and compliant
Maintain detailed records of review outcomes
Collaborate with internal teams such as compliance and support services
Deliver advice and recommendations with a customer-first mindset
What do you bring to the team?
Strong interpersonal and questioning skills
Organised and detail-oriented approach
Ability to communicate complex information simply and clearly
A commercial and customer-focused mindset
High accuracy in data entry and record keeping
Self-motivated and able to manage your own time effectively
Ready to make a difference?
My client is passionate about creating an environment where people can grow, thrive, and make a meaningful impact. If you’re ready to be part of a supportive team that values your ideas, celebrates progress, and helps people live better—apply today
Apply
Location:
Manchester
Job Type:
FullTime
Category:
Sales

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