Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Director Agile Program Management

As a Director Agile Program Management specializing in Salesforce Core Platform, you will lead large-scale, cross-functional Agile programs that drive the successful implementation and optimization of Salesforce solutions. You will be responsible for defining program strategies, ensuring alignment with business objectives, and overseeing the execution of complex, enterprise-wide initiatives. Your expertise in Agile methodologies, Salesforce architecture, and product management will be instrumental in delivering high-impact, scalable solutions that enhance customer experiences and drive business growth.

Your Impact

• Lead and oversee Agile program management for large-scale Salesforce Core Platform implementations, ensuring alignment with business goals and customer needs.
• Define and drive the program strategy, roadmap, and execution plan, ensuring seamless integration of Salesforce solutions across the enterprise.
• Collaborate with cross-functional teams, including product managers, architects, developers, and business stakeholders, to deliver high-quality, scalable Salesforce solutions.
• Establish and maintain Agile best practices, ensuring efficient program execution, risk mitigation, and continuous improvement.
• Act as a trusted advisor to senior leadership, providing strategic guidance on Salesforce platform capabilities, industry trends, and emerging technologies.
• Drive the adoption of Agile methodologies, ensuring teams are aligned, motivated, and delivering value at scale.
• Oversee program governance, financial management, and resource planning to ensure successful delivery within budget and timeline constraints.
• Identify and mitigate risks, dependencies, and roadblocks, ensuring smooth program execution and stakeholder alignment.
• Foster a culture of innovation, collaboration, and continuous learning, empowering teams to deliver cutting-edge Salesforce solutions.
• Measure and track program performance, using data-driven insights to optimize processes, improve efficiency, and enhance customer satisfaction.

Skills & Experience

• 12+ years of experience in Agile program management, with a focus on Salesforce Core Platform and enterprise-level implementations.
• Proven expertise in Salesforce architecture, design, and implementation, with a deep understanding of the platform’s capabilities and best practices.
• Strong background in Agile methodologies, including SAFe, Scrum, Kanban, and Lean Portfolio Management.
• Experience leading large, complex, cross-functional programs, with a track record of successful delivery in fast-paced, dynamic environments.
• Strong leadership and stakeholder management skills, with the ability to influence and align senior executives, business leaders, and technical teams.
• Excellent problem-solving, analytical, and decision-making skills, with a data-driven approach to program management.
• Proficiency in program governance, financial planning, and risk management, ensuring successful delivery within budget and timeline constraints.
• Strong communication and collaboration skills, with the ability to bridge the gap between technical and non-technical stakeholders.
• Experience in driving digital transformation initiatives, with a focus on customer experience, business agility, and innovation.
• Salesforce certifications such as Salesforce Certified Technical Architect (CTA), Salesforce Certified Application Architect, or Salesforce Certified System Architect are a plus.

Set Yourself Apart With

• Experience in leading Salesforce Core Platform transformations for global enterprises.
• Expertise in AI-driven Salesforce solutions, automation, and predictive analytics.
• Strong knowledge of Salesforce ecosystem, including Marketing Cloud, Service Cloud, and Experience Cloud.
• Background in change management, organizational transformation, and Agile coaching.

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Comprehensive health benefits for you and your family.
• Generous paid leave and holidays.
• Wellness program and employee assistance.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com