Overview

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Overview of the Department/Section

Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with around 3,000 offices in more than 50 markets. The Group has over 180,000 employees, and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

MUFG aims to be the world’s most trusted financial group through close collaboration among its operating companies, and to respond to all of the financial needs of its clients, serving society, and fostering shared and sustainable growth for a better world.

MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges. Please visit our website for more information - mufgemea.com.

The Central Transformation Office (CTO) department is mandated to deliver strategic projects & initiatives across MUS Securities International and Bank EMEA. CTO will manage and execute strategic business transformation changes that are often business critical or sensitive in nature. These include but are not limited to front to back (f2b), multi-entity, multi-business area impacting initiatives. In addition these may be high budget, high change risk projects, along with multi-year duration – potentially structured as a programme with multiple project workstreams. Projects may include a combination of strategic business change, regulatory, and IT components – so close collaboration with AE’s, business owners, support departments and Technology will be essential. CTO has been expanded to also include functions responsible for DX/AI implementation across EMEA, ESG initiatives and oversight in EMEA, Global Efficiency Office initiatives across MUFG and strategic project delivery outside of the scope of the investment portfolio.

Roles and Reporting

Number of Direct Reports
N/A

Main Purpose of the Role

The purpose of this role is to provide business management support for the International Head of Change Management / Chief Transformation Officer for EMEA. This includes ensuring executive reporting, function level controls and key strategic initiatives are delivered in line with respective frameworks.

Key Responsibilities

You will be responsible for providing strategic support to the Chief Transformation Officer for EMEA (International Head of Change / Head of CTO (Delivery)) with particular focus on:

• Deputise for the IH of Change / Head of CTO where required and support from a MI & reporting perspective
• Development, embedding and governing the strategic plan and transformation activities on behalf of Chief Transformation Officer for EMEAIH of Change / Head of CTO which are often expense funded / side of desk e.g. PDLC framework transformation, International Standards. Look to continuously enhance / device new P&P for PDLC project governance / standards, delivery of BAU initiatives etc. Work with stakeholders across Finance and Planning to ensure improved process and efficiencies can be met, aligned to industry best practices.
• Provide coaching / set direction for CPMO Lead; and provide cover for periods of leave for that role.
• EDFAssist IH of Change / Head of CTO to devise team strategy & vision with roadmap to Change and Transformation; working with other senior members of team to help drive BOW.
• Contribute to IPC, EDF & Other forums – delivery and continuous improvement of the forum which ensures project delivery assurance of high risk, high profile projects in order to provide visibility and alignment across MUFG EMEA, Securities International and support the Deputy Regional Executive in achieving the EMEA / International Strategy and individual Function MTBP goals.
• Chair the Risk Assessment Forum (RAF) and ensure the RCSA is maintained across all teams in CTO, engaging with team owners to ensure it is up to date and adequate control frameworks are in place for each sub-function.
• Post Blue Day 2, provide a six month warranty period to Technology enabling a smooth handover and ensuring service levels remain in line with expectations of MUFG Bank Head Office and local stakeholders.
• Manage the cadence for Central Transformation Office executive reporting, key committees and planning. This includes (but is not limited to) EMEA Executive Committee, MUS International Management Committee (IMC), EMEA Culture Committee and MUSHD Management Committee (HD ManComm).
• Manage function wide relationships with 2LOD / 3LOD, with particular focus on Operational Risk, Internal Audit and SoX.
• SoulSole responsibility to work with FPA Financial Planning and Analysis to develop the annual BAU financial and FTE budget and review monthly to assess against actual performance, ensuring savings are identified as required and implemented.
• Ensure Human Capital Plans are approved, up to date and in line with industry standards
• Assess Employee Engagement Survey and Glint Pulse Check Assessments and ensure an action plan is in place and being followed to improve employee satisfaction
• Oversee the monthly management forum to ensure department is meeting ORM requirements and identifying any upcoming issues / requirements
• Manage Operational Risk engagement via EORCC attendance, ensuring reporting requirements are met and key information relating to Central Transformation office is disseminated as required.
• Ensure staff engagement and compliance for performance management and objective setting as well as Leap trainings.
• Attend quarterly Corporate Health and Safety forum on behalf of CTO and assess KPI metrics with focus on impact to CTO.

Work Experience

Essential:

• Minimum 12-15 years proven track record of delivery in financial institutions.

Demonstrable experience of:

• Executive level BAU business and operational management
• Excellent level of budgetary understanding and oversight of entity and departmental costs and resourcing
• Excellent presentation, communication and negotiation skills enabling the candidate to interact effectively with stakeholders
• Excellent production of high quality MI and reporting, ensuring fit for purpose for level of consumption i.e Executive level. Ability to summarise complex issues in simple terms.
• Strong analytical and business experience
• Understanding financial products across different asset classes including but not limited to derivatives, cash / credit products and understanding of pricing and risk models and understanding of trade lifecycle & workflows
• Strong knowledge of banking regulations and running regulatory projects
• Good understanding of financial products and front-to-back processes
• Demonstrable track record of managing multiple stakeholders and building relationships across diverse skill sets and across the organisation
• Experience of working with and negotiating contracts for vendors and consultancies
• Coaching, mentoring and leadership skills
• Proven experience and expert understanding of delivering through full project lifecycle SDLC/PDLC using waterfall and agile approaches
• Excellent communication skills and the ability to communicate at all levels
• Ability to develop core business case, define & articulate benefits & outcomes
• Proven experience of managing budgets
• Programme / Project Management, leading Change & Transformation and BAU initiatives

Skills and Experience

Functional / Technical Competencies:

Essential

• Financial – cost categorization (capital vs expense)
• Project / programme / portfolio management including change control
• Project / programme / portfolio baseline control and management
• Delivering projects / programmes / portfolio from annual planning, delivery prioritization, delivery and closure
• Lessons learned / post implementation review delivery
• Change Risk management
• Adherence to key controls (including SOX, project delivery standards, third party risk management, operational resilience management, data protection, financial services regulations)
• Programme, Project management
  • Creation / planning of a programme (including annual planning)
  • Delivery of a programme
  • Reporting (including executive reporting)
  • Risk and issue management
  • Roadmap and critical path management
  • Financial control / management
  • Resource (demand and supply) management
  • Structuring governance (including Terms of Reference definition & management)

Education / Qualifications

Essential

• Degree level education or equivalent work experience

Preferred:

• Relevant qualifications/accreditations e.g. Prince2, PMI, Six Sigma, Agile, ACCA, SIMA or other

Personal Requirements

• A confident approach, with the ability to provide clear direction to your team
• The ability to lead a high performing team
• A strategic approach, with the ability to lead and motivate your team
• The ability to articulate and implement the vision/strategy for the CTO department projects
• Excellent communication skills
• Results driven, with a strong sense of accountability
• A proactive, motivated approach
• The ability to operate with urgency and prioritise work accordingly
• Strong decision making skills, the ability to demonstrate sound judgement
• A structured and logical approach to work
• Strong problem solving skills
• A creative and innovative approach to work
• Excellent interpersonal skills
• The ability to manage large workloads and tight deadlines
• Excellent attention to detail and accuracy
• A calm approach, with the ability to perform well in a pressurised environment
• Strong numerical skills
• Excellent Microsoft Office skills
• Excellent MS Project and MS Office skills & other project management tools

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.