Director, Coverage Relationship Management, Strategic Fund SolutionsHSBC Innovation Banking is the power behind the UK’s forward-thinkers, future-makers, and leap-takers, helping them ignite the bold ideas that reshape our world. We offer flexible banking solutions for start-ups, scale-ups, growth businesses, investors and those working towards IPO typically within the technology and life science sectors.Whether it’s comprehensive banking, managing cashflow, plans for buyouts or Strategic Fund Solutions, we power ideas at every stage of their journey. From the first-time founders to the funds that back them, and everything in between. We're proud to accelerate growth for our clients, create meaningful connections and communities, and open a world of global opportunity for entrepreneurs and investors alike.The Team You’ll Work WithHSBC Innovation Banking’s Strategic Fund Solutions (“SFS”) team is responsible for managing key aspects of the bank’s relationships with its Private Equity, Private Credit and Venture Capital clients. SFS optimises the client experience through dedicated relationship management and delivering the breadth of the bank’s products to this sector, including banking, lending, treasury, and foreign exchange.What You Can Expect To Be DoingReporting to the Head of Coverage, the Director’s responsibilities include:Develop and manage relationships with a portfolio of sophisticated Private Equity, Private Credit and Venture Capital clientsStructuring of fund finance solutions, including capital call facilities, NAV lines and Co-Invest/GP financing solutionsDay-to-day line management of direct reports within the Coverage teamAnticipate client needs and manage client concerns with internal operations and product groups as appropriateSupport the Head of Coverage to develop and execute against a business plan to improve client experience and drive business growthContribute to the acquisition of new clients and strategic account planning initiativesThink creatively and leverage the HSBC platform to develop solutions to client needs and that go beyond basic banking and lending productsProvide support to wider SFS team to facilitate execution of debt transactionsMonitor market trends and contribute to product innovation and platform growthDevelop and maintain an external industry network, and act as an ambassador for SFS through attendance at relevant events & conferencesDevelop and maintain relationships with key internal stakeholders to drive collaboration across relevant business functions and other front-line teamsIdentify and drive process improvements to optimise the client experienceDrive client advocacy and deliver NPS growthContribute to the development of junior colleagues within the Coverage and wider SFS teamRequirementsStrong prior and relevant experience leading client relationships and delivering banking and lending solutions (majority of experience should be in fund finance)Excellent understanding of the fund and management company level needs of private capital firms and the broader private capital industryExperience in NAV finance, GP finance, or other structured lending (e.g. Leveraged Finance) preferredExcellent verbal, written and interpersonal communication skillsPassion for building relationships and delivering exceptional client experienceComprehensive understanding of financial and non-financial risksWhere You’ll Be BasedOur home office in Finsbury Square, London. We offer hybrid working to our employees, so you can flex between home and the office, with a current requirement to be in the office 2 days per week.Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
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