OverviewDirector Customer Solutions Consultant, Connected Commerce, UK&IJoin to apply for the Director Customer Solutions Consultant, Connected Commerce, UK&I role at Mastercard.Director Customer Solutions Consultant, Connected Commerce, UK&IWho is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.RoleThe Connected Commerce model aims to generate value and revenue for all stakeholders, by offering advertisers a new advertising proposition whereby personalized content is delivered to consumers across a network of publishers, creating more results for advertisers and a new revenue stream for Mastercard and publishers. Connected Commerce brings together Mastercard’s Card Linked Offers platform along with rich targeting and personalization capabilities and a global network of publishers to offer advertisers a highly efficient and attribution-rich advertising channel.In partnership with CA&E and market stakeholders, this role will drive market readiness and identify critical success factors – including local requirements, competitive differentiators and strategic partnerships – and ensure these are reflected in enhancements to the global and regional product roadmap and evolution of the business model. This role will also support sales enablement efforts by preparing impactful content and materials and will support customer engagements to help shape strategy and drive adoption. This focus will ensure the solution progresses through each stage of the product development framework, including a clearly defined go-to-market commercialisation strategy.Distilling insights into clear, compelling communications for internal and external stakeholders and helping socialize and implement global and regional best practices to accelerate market success will be critical to success. With high visibility across the enterprise given the strategic importance of Connected Commerce, this leader must have a proven track record of collaborating with non-technical and technical partners, presenting to senior audiences, and acting as a thought leader with clients. This ideal candidate thrives in ambiguity, works with a sense of urgency and a start-up mindset, and can adapt quickly to changing market and competitive dynamics. This is an exciting and emergent space for Mastercard and the cutting edge of payments. The role holder will be working to define strategy and execute in an ambiguous space, where no two days will be the same and holding significant influence over the shape of Connected Commerce at Mastercard in UK&I. It is expected, as the area matures rapidly that the role and responsibilities will evolve, grow and change at the same pace and so adaptability is key.ResponsibilitiesPartner with the CA&E regional product leads and their market stakeholders to identify local needs, competitive differentiators, and critical success factorsDistill insights into actionable enhancements for the global product roadmap and evolving business modelSupport regional sales enablement efforts with compelling content, battle cards, briefs and other materials to drive market readiness and scaleParticipate in customer and partner conversations to gather feedback, champion the vision and help establish engagements that contribute to market successDevelop succinct narratives and market positioningSocialize and implement global & regional best practices to drive consistency and accelerate outcomesServe as connector to ensure ongoing updates, feedback loops, and alignment between regional and market teams on milestones, challenges and deliverablesAct as a trusted thought partner and advisor to both technical and non-technical stakeholders, presenting confidently to senior audiences and external clientsAbout YouBackground experience in product, loyalty, advertising, ad-tech, start upAbility to comprehend the business, think strategically and utilise market context to drive innovative solutionsExperienced in project management, ensuring tracking of key milestones and deliverablesExcellent verbal and written communication skills with the ability to effectively communicate with senior-level executives, both internally and externallyStrong competency preparing presentation materials with effective storytellingDemonstrated customer focus and ability to bring the voice of the customer to the tableStrong partnership and collaboration skills, fostering trust with both internal and external partnersComfortable with ambiguity and working independentlyDemonstrated ability to act with persistence and relentless sense of urgencyProven ability to manage multiple projects at a timeLocation is London, UKCorporate Security ResponsibilityEvery person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with inherent risks. The successful candidate must:Abide by Mastercard’s security policies and practicesEnsure the confidentiality and integrity of the information being accessedReport any suspected information security violation or breachComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelinesSeniority levelDirectorEmployment typeFull-timeJob functionBusiness Development and SalesIndustriesFinancial Services, IT Services and IT Consulting, and Technology, Information and InternetLondon, England, United Kingdom #J-18808-Ljbffr