OverviewDirector of Commercial & Operations role based in Poringland, Norfolk (with travel as required). Permanent, full-time (37.5 hours) Monday to Friday 08:00 – 18:00. Location and working patterns may require flexibility including evenings, weekends, and on-call as needed.First round interview dates: Wednesday 22 October 2025 and Thursday 23 October 2025.ResponsibilitiesLead strategic leadership, delivery and growth of operations including Residential Care, Crisis Management and Family Support. Act as a strategic role model across the organisation and promote a culture aligned with values: Compassion, Excellence, Integrity, and Courage. Drive service improvement, navigate complex environments, and influence stakeholders at all levels to deliver safe, person-centred services.RequirementsTo apply for the Director of Commercial & Operations role you will need:Degree educated, ideally in Business Management, Health & Social Care, Finance or a related fieldExperience overseeing compliance with Ofsted/CQC frameworks and regulatory inspections, or significant leadership in regulated sectorsMinimum of five years in senior leadership in health, social care, or regulated servicesProven track record in operational and financial leadership, including budget management and cost controlProven track record in strategic planning, service expansion, and business development including contracts and tendersA full job description is available upon request.About JMR HealthcareFounded in 2020, JMR Healthcare has grown into one of the East of England’s most respected care providers, delivering high-quality support to individuals with learning disabilities, autism, and mental health needs. Services include residential care, family support, crisis intervention, and in-house accredited training. Our central services team supports operations with Finance, HR, Governance, and Property Maintenance to ensure safe, efficient, and values-led delivery, guided by Compassion, Excellence, Integrity, and Courage.Ready to Join Us?If you’re passionate about supporting meaningful work and thrive in a values-led environment, we’d love to hear from you.To apply for this role, please send a copy of your CV and a supporting statement detailing how you meet the requirements. Address applications to Nathan Everitt, HR Manager, at recruitment@jmrhealthcareagency.co.uk. For a confidential conversation, contact Nathan at the same email.Essential Information for CandidatesJMR Healthcare LTD and JMR Recruitment LTD are committed to safeguarding and promoting the welfare of children and young people. Offers of employment are subject to Enhanced DBS Check with Adult & Child barred list checks and other pre-employment checks. This post is exempt from the Rehabilitation of Offenders Act (ROA 1974). Please note we do not offer sponsorship.Closing date for applications: We review candidates as applications are received and reserve the right to close the job advert early. Submit your application as soon as possible to avoid disappointment. #J-18808-Ljbffr