Director of Engineering - InterContinental Dominica Cabrits Resort & Spa

Location: InterContinental Dominica Cabrits Resort & Spa, Cabrits National Park, Dominica

Overview

As Director of Engineering you’ll direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members – making sure all activities are delivered safely and with compliance. Motivating and training your team with the skills to keep hotels always looking their best.

Essential Duties and Responsibilities

• Communicating the goals of the company to all engineers and professionals in the team.
• Work with the design team to develop safe, efficient, and effective projects that will fall within the budget.
• Excellent relationships management skills with ability to engage, negotiate, and manage key stakeholders and suppliers.
• Evaluates all costs associated with each project including material, cost of labor and time expended.
• Produce and monitor budget for all program activities such as POMEC, CAPEX and project cost.
• Meet with and support other senior managers, including senior management in operations and finance.
• Must have superior budgeting and cost management abilities, assessing estimated costs early in the project and bringing the actual costs in line.
• Support, comply and ensure compliance with health & safety regulation, the company handbook, Quality and environment standards, and all other company policies and procedures.
• Ensure safety of the worksite during development
• Review all predictive, planned, preventative and routine maintenance equipment rounds, and service requests as directed for all equipment.
• Oversee and monitor the operation and adjustment of HVAC equipment and systems, electrical equipment and systems and plumbing equipment and systems.
• Work as part of the management team to share ideas and improve operation, recommending, supporting, and implementing continuous improvement activities and process and procedure improvement to optimize results and improve quality of delivery, in line with quality standard requirement delivery in line with company and customer requirements
• Review overall Utility systems and participate in sustainability program.
• Performing quality control checks on all systems and products.
• Maintain guestrooms using rooms preventive maintenance program and record all the information.
• Conduct and document safety, quality, and environment inspections
• Collaborate with other departments to ensure project success.
• Identify and deploy the technical skill sets, resource levels and systems to deliver projects, including the engagement of external resources as required.
• Quickly resolving disputes between staff and acknowledging or rewarding good work
• Monitor the completion of tasks and ensure good performance and record on appropriate systems.
• Hands-on daily management and supervision of the maintenance department including scheduling, hiring, training, and coaching of staff.
• Analyzing data and drafting reports for review.

People

• Direct daily engineering needs, plan and assign work ensuring you always have the right team in place.
• Develop your team and improve their performance through coaching and feedback and create performance and development goals for colleagues - recognise good performance.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests.

Guest Experience

• Help guests needs to ensure their satisfaction.
• Use a maintenance programme to ensure the hotel is maintained and in service for our guests

Responsible Business

• Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimising waste and maintaining “green” initiatives.
• May be responsible for hotel security to minimise risk of theft, crime and other hazards.
• Ad-hoc duties – unexpected moments when we have to pull together to get a task done

Accountabilities

This is the top Maintenance/Engineering job in a large, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high-volume catering and convention facilities, and a large number of VIP and key guests. Supervises a staff of maintenance/engineering tradespersons and contractors. May oversee subordinate managers and supervisors.

What we need from you

• Some college or advanced vocational training
• Four years’ experience in general building maintenance and/or construction or equivalent combination of education and experience
• Specialised expertise in plumbing, electrical, mechanical, and carpentry fields
• Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required.
• Hotel experience required.
• Professional certification and licence if required by law.

How do I deliver this?

We genuinely care about people, and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG hotels.

Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
• True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner.

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

We have the annual salary range for this position is $48,000 – 54,000. USD. This rate is only applicable for jobs to be performed in Grenada. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

You can apply for this role through the link below (or through the internal career site if you are a current employee).

Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s and we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental️ brand and to be part of the brand you will have a thirst for travel, a passion for culture and an appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.

IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.

At IHG Hotels & Resorts, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?

Don’t quite meet every single requirement, but still believe you’d be a great fit for the job? We’ll never know unless you hit the 'Apply' button. Start your journey with us today.