Director of Knowledge Management & Content - HR & Talent Advisory, LHH
New Today
Knowledge Management
- Build and maintain a central knowledge library of reports, case studies, frameworks, and tools.
- Create processes for capturing lessons learned from client projects (including case studies) and feed them back into reusable IP.
- Ensure consultants can easily access and repurpose high‑value insights for proposals and delivery.
- Identify opportunities to apply AI and knowledge automation tools to capture, categorize, and distribute insights more effectively.
- Drive the adoption of AI‑assisted search and recommendation systems to improve consultant access to relevant IP, case studies, and thought leadership.
Community Building & Liaison
- Act as a connector between internal experts, practice areas, and external networks.
- Facilitate communities of practice across LHH geographies around core themes (e.g., leadership, culture, change management, org design) to ensure success stories and valuable material are shared.
- Work closely with Practice Leads, Marketing, and Sales to align content and external partnerships (where applicable) with business development goals.
- Facilitate knowledge sharing across regions and practices to ensure global consistency and local relevance.
- Establish, organize and lead the Client Advisory Board schedule.
- Support internal enablement through toolkits, playbooks, and curated content libraries.
- Engage with industry associations, universities, and client forums to exchange knowledge and position the firm within key ecosystems.
- Foster AI‑enabled communities of practice, experimenting with tools such as generative AI for discussion synthesis, automated knowledge summaries, and virtual collaboration.
Content Curation & Amplification
- Curate the most relevant client success stories and business outcomes for internal and external use.
- Work closely with product marketing to translate technical expertise into accessible knowledge products for consultants, clients, and partners.
- Ensure alignment of content with the firm's knowledge agenda and strategic priorities.
- Explore and implement AI‑powered content generation and insight visualization tools to scale storytelling and thought leadership.
Collaboration & Engagement
- Partner with Research Directors and Practice Leads to package IP into usable formats.
- Support consultants with pitch materials, evidence packs, and client‑facing knowledge assets.
- Encourage cross‑practice knowledge sharing and collaboration.
- Reach high Agile and adaptable – fast mover – ability to anticipate future client and candidate needs.
- Make it fun delivering our purpose, staying energized and inspired, while having fun with colleagues.
Traits
- Minimum 7–10 years of experience in strategic partnerships, content marketing, or solution leadership.
- Proven success in managing internal and external relationships and producing high‑impact content in a B2B professional services or consulting environment.
- Experience working with senior stakeholders and cross‑functional teams.
- Experience introducing technology‑driven enablement strategies, such as knowledge automation, generative AI, or analytics platforms, within a consulting or professional services environment is highly desirable.
Skills & Attributes
- Strong relationship‑building skills.
- Ability to host and lead both client and colleague forums which captures interest and engagement.
- Ability to foster multiple internal relationships and break down silos within the organization.
- Excellent writing, editing, and storytelling capabilities.
- Project management skills and ability to manage multiple initiatives simultaneously.
- Familiarity with digital marketing tools, content platforms, and analytics.
- Curiosity and openness to emerging technologies, with the ability to translate technical concepts into practical business value.
Education
- Bachelor's or Master's degree in communications, HR, Marketing, Business, or related field.
- Certifications in content strategy, partnership management, or similar are a plus.
What we offer
- A strategic leadership role in a newly established, high‑impact practice.
- Opportunity to shape the future of leadership advisory at LHH.
- Growth opportunities within a human resources global leader.
- We prioritize learning to stay agile in an increasingly competitive business environment.
- We foster an open‑minded environment where people spark new ideas and explore alternatives.
- Flexible working model.
- Private medical insurance (PMI).
- Group personal pension plan.
- Career support for family and friends.
- 25 working days paid holiday with the opportunity to buy extra days off each year.
- So much more!
LHH is an Equal Opportunity Employer/Veterans/Disabled.
Contract: Permanent
Contract Type: Full‑time
Hours: 37.5 per week
Must have the right to work in the UK.
- Location:
- Camden Town, England, United Kingdom
- Salary:
- £125,000 - £150,000
- Job Type:
- FullTime
- Category:
- Human Resources
We found some similar jobs based on your search
-
New Today
Director of Knowledge Management & Content - HR & Talent Advisory, LHH
-
Camden Town, England, United Kingdom
-
£125,000 - £150,000
- Human Resources
Knowledge Management Build and maintain a central knowledge library of reports, case studies, frameworks, and tools. Create processes for capturing lessons learned from client projects (including case studies) and feed them back into reusable IP. E...
More Details -
-
New Today
Director of Knowledge Management & Content - HR & Talent Advisory, LHH
-
Camden Town
- Human Resources
Knowledge Management Build and maintain a central knowledge library of reports, case studies, frameworks, and tools. Create processes for capturing lessons learned from client projects (including case studies) and feed them back into reusable IP. E...
More Details -
-
New Yesterday
Director of Knowledge Management & Content - HR & Talent Advisory, LHH
-
City Of London
- Human Resources
Director of Knowledge Management & Content – HR & Talent Advisory, LHH The HR & Talent Advisory Practice at LHH is a newly launched strategic consulting arm focused on Leadership, Culture, Organizational Design, and Change Management. It serves as ...
More Details -
-
New Yesterday
Director of Knowledge Management & Content - HR & Talent Advisory, LHH
-
City Of London, England, United Kingdom
-
£125,000 - £150,000
- Human Resources
Director of Knowledge Management & Content – HR & Talent Advisory, LHH The HR & Talent Advisory Practice at LHH is a newly launched strategic consulting arm focused on Leadership, Culture, Organizational Design, and Change Management. It serves as ...
More Details -