Director of Membership and Education

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We are working in partnership with the Royal Life Saving Society UK (RLSS UK), the charity supporting communities of all backgrounds to enjoy being in, on and around water safely, to secure their new Director of Membership and Education . RLSS UK has a proud history of helping to reduce the number of lives lost to drowning through the fantastic work undertaken by their volunteers, staff, trustees, and members who advocate for and promote water safety in the communities they serve. The charity utilises their extensive, world-leading knowledge of water safety and training in developing a comprehensive range of vocational qualifications and a series of awards and education programmes, which all have the ultimate aim of preventing drowning and stopping unnecessary loss of life. Their portfolio includes the National Pool Lifeguard Qualification (NPLQ) - the premier lifeguard training programme. The Director of Membership and Education will be responsible for strengthening, developing and growing the RLSS UK membership offering, deepening engagement with existing and prospective members and developing, implementing, and evaluating educational programmes, courses, and resources. The development and implementation of an organisation wide membership and education strategy, which is aligned with organisational goals and aimed at enhancing the member experience, and driving educational initiatives, including current and potential qualifications and training programmes will be key. The Director of Membership and Education will also be an empowering leader, managing a team of 13 with 4 direct reports, ensuring the effective delivery of member initiatives and lifesaving and lifeguarding training, and water safety education. The successful candidate must be able to demonstrate: Track record of driving membership/audience growth, and membership engagement, with the ability to use data insight to shape strategy. Experience of establishing educational goals, policies, and procedures. Experience of working with governing bodies, and high-level stakeholders, ensuring compliance with statutory requirements. Experience of monitoring and evaluating the performance of educational programmes. Experience of budget creation and management. We are seeking an individual with the ability to foster a culture of innovation, collaboration, and continuous improvement, while promoting best practices across membership and education development, assessment, and inclusion. The postholder will be the organisational lead for safeguarding. For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law. Location: Worcester / Hybrid - 3 days in the office per week Closing date: 10 September 2025 Charisma vetting interviews must be completed by 18 September prior to shortlist submission on 19 September. Interviews with RLSS UK: TBC
Location:
Worcester, Worcestershire

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