For over 35 years, the Legal Clinic for the Disabled (LCD) has worked to empower low-income people with disabilities and the deaf and hard of hearing in the Philadelphia region by providing free legal representation to overcome legal obstacles that would otherwise affect their independence, health, or quality of life. LCD is headquartered in Center City, and staff work directly with medical partners at multiple sites across Philadelphia through our Medical-Legal Partnership Initiative. Focused on addressing health-harming legal needs, our practice areas include family, housing, planning documents, public benefits, and social security law. In addition to our Medical-Legal Partnership Initiative, we conduct general telephone intake, hold Community Legal Outreach Clinics, and actively participate in the Philadelphia Eviction Prevention Project through our Housing Initiative. Last year alone, LCD served over 1,900 clients and more than 2,000 additional household members, furthering our mission to foster inclusion, independence, and justice for all.Position Overview:The Director of Operations reports to the Executive Director (ED) and is a member of the senior management team. They are responsible for coordinating the organization’s administrative operations and providing direct support to the ED and Legal Director. In collaboration with the ED, the Director of Operations will develop and implement systems and procedures that increase organizational efficiency and streamline processes. They will also supervise the Administrative Assistant and undergraduate interns.Detailed Responsibilities:Data and Technology Management:Oversee data management systems as determined by the ED and Legal Director, including data entry, collection, reporting, and outcome measurements; Ensure accuracy of all dataManage LCD software, equipment, and IT; Serve as the liaison with outside IT vendorsServe as the liaison with Jefferson/Magee IT to troubleshoot any IT or software issuesHuman ResourcesOversee recruiting and hiring processesManage staff onboarding and offboarding processesMaintain staff PTO trackersUpdate and oversee all safety and security procedures, including ensuring compliance with HIPAA, BAA, and partner requirementsIn conjunction with the ED, conduct annual review of insurance policies and benefits plans; Liaise with health benefits broker and carriersWork with management team on staff structuring and responsibilities as well as retention and recruiting priorities; generate offersEnsure that all continuing education program enrollments are up to dateLiaise with external accountant; Coordinate day-to-day finance operations, manage receipts and expense files; prepare and make deposits; Review monthly P&L statementsManage the annual audit in collaboration with the external accountant and CPAIn conjunction with the ED and Board Treasurer, manage relationships with financial institutionsOversee financial software and programs:Manage online bankingManage remote deposit scanner from bankManage cloud-based platform for online hosting of financial booksWork with ED and external accountants to develop and present the organization’s annual budget, including analysis of prior year finances and collection of documentationIn conjunction with external accountants, oversee accounts payable and receivable processesAdministrative oversight:Supervise Administrative Assistant and undergraduate internsCommunicate and coordinate with Jefferson regarding office space and facilities managementMaintain general office staff list, directories, and standard operating proceduresOrder and maintain office supplies, assist with office equipment repair, and ensure invoices are correctEnsure that all business insurance policies are up to dateCommunications:Ensure functionality and current content of website; Coordinate with Administrative Assistant and outside vendors on website maintenanceOversee LCD’s presence on social media platforms and other communications vehiclesEnsure proper use of LCD brandingDevelop and maintain LCD branded collateral materialsLegal Clinic for the Disabled is an equal opportunity employer and encourages applicants from diverse backgrounds to apply. LCD does not discriminate in the selection of employees on the basis of race, color, religion, gender, sexual orientation, sexual identity, genetics, age, national origin, disability, or veteran status. In addition to federal law requirements, LCD complies with all applicable state and local laws governingLCD’s benefits package includes 100% employer-paid health benefits (for employees and children), access to flexible spending accounts for health and dependent care, a 403(b) retirement plan with employer matching, and generous vacation and holiday time (20 vacation days, 2 personal days, 8 sick days, and 13 holidays). #J-18808-Ljbffr