Director of Operations & Quality

New Yesterday

Who are Aimbridge? Aimbridge Hospitality EMEA is a division of the worlds leading third-party hotel management company, operating a diverse portfolio of globally recognised brands including Hilton, IHG, Accor, and Marriottand everything in between. Our business is built on connection: connecting great people to great experiences in exciting destinations. With a people-first culture at our core, were passionate about creating places where our teams can thrive and our guests can feel truly cared for. Whats in it for me? As part of the Aimbridge leadership community, youll have access to a market-leading suite of rewards and benefits, including: Industry-leading training and executive development programmes Private medical insurance and life assurance Company car allowance 33 days annual leave Company sick pay Generous hotel discounts across our global portfolio including staff rates and up to 50% off food, beverage, and spa Wagestream access up to 40% of your pay as you earn and set automatic savings to support your financial wellbeing 24/7 access to our Employee Assistance Programme What will my new role look like? As Director of Operations & Quality, you will lead a region of General Managers, driving operational excellence and ensuring our hotels consistently deliver exceptional guest experiences in line with both Aimbridge and brand standards. Reporting to the Vice President of Operations, you will play a pivotal role in shaping and delivering our operational strategychampioning a performance-led culture that reflects our vision, mission, and values, while maximising profitability for our owners. Youll be a trusted advisor and coach to your GMsbuilding capability, inspiring ambition, and creating clear pathways for our future leaders to grow. Your leadership will balance commercial acumen with people-centricity, ensuring that both performance and culture thrive hand in hand. What experience do I need? To succeed in this role, you will bring: Significant experience in a multi-site hotel leadership role, preferrably within a branded environment A proven track record of delivering commercial results and driving performance across diverse portfolios Deep understanding of the internal and external factors influencing hotel performance Strength in strategic thinking, decision-making, and stakeholder management Exceptional interpersonal and influencing skills, with the ability to engage, motivate, and challenge at all levels This is a UK-wide field-based role with regular travel across your regional portfolio. As a global leader in hospitality management, we are committed to building teams that reflect the rich diversity of the communities we serveand to giving every individual A Place to Grow. If youre ready to help shape the future of hospitality, apply today and join a company where one vision connects us all.
TPBN1_UKCT
Location:
Birmingham
Job Type:
FullTime

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