Job Title: Operations Director / Second-in-Command

Overview:

Our client are a growing, multi-site estate agency group with a strong sales and lettings portfolio and ambitious plans for expansion through a partner agent model. We are seeking a highly capable, execution-driven leader to act as the founder’s right hand - bringing operational excellence, driving strategic initiatives, and ensuring the business scales without losing its entrepreneurial spirit.

Key Responsibilities:

• Lead and coach the Senior Leadership Team across Sales, Lettings, Operations, Marketing, and Finance.
• Implement systems and processes to improve performance, accountability, and scalability.
• Own and deliver strategic projects from conception to completion.
• Partner with the founder to refine, challenge, and execute ideas.
• Be the operational heartbeat of the business, ensuring momentum and results.

Ideal Candidate:

• Proven experience scaling a service-based, multi-site business.
• Strong operational and systems implementation skills.
• Gravitas, credibility, and the ability to inspire teams.
• High follow-through and a relentless execution mindset.
• Exceptional communication and relationship-building skills.
• Estate agency or similar sector experience desirable, but not essential.

What We’re Not Looking For:

• Corporate overthinkers or low follow-through operators.
• Political or aggressive leadership styles – the company culture is direct, respectful, and empowering.

Key Objectives of the Role:

• Trusted partnership with the founder.
• Significant operational improvements in systems, accountability, and performance.
• Launch of a scalable, compelling partner agent proposition.

Package & Benefits:

• Market leading remuneration and benefits package which will be tailored to fit for the right individual.

Please apply within or contact Ash from Greystone Consulting Group to discuss further.

Telephone: 02921 880 588

Email: ash@greystone-consulting.co.uk