Our mission

We're powering biology's century with radically faster, more reliable clinical trials. Every new treatment needs clinical trials to prove safety and efficacy, but today's infrastructure is stuck in the past- driving up cost, causing delays and ultimately meaning new treatments don’t get to patients. We're fundamentally changing that- not just being a "better CRO," but transforming how people think about developing new treatments, so patients can access breakthrough treatments faster.

Our impact speaks for itself: Since March 2021, we've powered 100+ clinical trials involving tens of thousands of patients. We recently raised a $55M Series B from Balderton Capital, alongside backing from Creandum, Firstminute, Seedcamp, and Visionaries.

What's it like to work here?

When you join us, you’ll experience:

• High-Impact, Mission-Driven Work: Lindus Health is disrupting an outdated industry, giving you the chance to directly improve patients’ lives and see tangible results from your work.

• Fast-Paced Growth & Ownership: We recognise hard work and outcomes over anything else. You’ll take on real responsibility, work across different areas, and actively shape the company’s success.

• Collaborative, No-Ego Culture: Work with smart, driven people in a supportive and informal environment. At Lindus we break down silos, fun is a core value, and creativity is encouraged.

Ready to power biology's century? We'd love to hear from you.

About the role

We're looking for a Director of People and Operations to join our team on a 12-month fixed term basis, leading our People and Operations functions. This role is perfect for someone who thrives in fast-paced startup environments and is passionate about building high-performance cultures that drive business success.

Reporting directly to Michael, one of our co-founders, you will work closely with our wider operations team and leadership across the business. This is a hands-on role where you'll have the opportunity to make a significant impact on our organisational development and operational excellence.

This is a 5 days per week role, with the expectation that you would be in our London office 3 days a week. There is an opportunity for this position to transition into a long term role in the wider business after the initial 12 month period.

About you

We'd like to hear from you if…

• You currently work in a startup, across an operational or commercial role, with 7+ years experience

• You have led organisational change initiatives or supported rapid scaling in some capacity

• You enjoy fast paced work and thrive on ambiguity

• You can build trust quickly and handle sensitive/confidential matters with discretion

• You are pragmatic, a problem solver and comfortable with balancing being people-focussed whilst making tough business decisions when needed

• You share in our passion for our mission: to transform clinical trials

What you'll be responsible for:

Team Coaching and Development

• Lead, manage and coach the People and Operations team, who will work closely with you to deliver all of the below

• Ultimately be accountable for the performance of the team and the quality and impact of the work you deliver as a team

Organisational Strategy

• Work closely with our co-founders, exec and talent team on the development of our organisational planning and strategy

• Own headcount planning and review processes alongside Exec, Finance and Talent

• Help drive organisation change management where required

• Drive people data, insight and analysis, including employee surveys, to provide data-driven insights and change to impact retention, engagement, and performance metrics

• Lead salary banding, market reviews and remuneration decisions at review periods

People Operations and Wider Projects

• Oversee and lead on the operational delivery of our people initiatives, driving impact across the business. You will work closely with our People Partners to do so. This will include:

  • Process improvement and automation initiatives to continuously streamline our People operations and enable team to focus on more value add work

  • Roll out learning and development initiatives, including manager training and other soft skill/technical skill training programs

  • Lead onboarding review and optimisation to ensure new hires have an effective integration experience

  • Owning our core HR systems and processes

  • Benefit strategy and roll out

People Partnering

• Oversee people partnering, working closely with our people partners to do so

• Work closely with function leads on team development and growth needs, embedding management best practice and continuing to cultivate a culture of continuous feedback and coaching

• Manage employee relation issues, including any conflict resolution and disciplinary processes if required

• Ensure our HR policies and processes continue to align with legal requirements

• Oversee and deliver our performance management processes, including manager coaching and training, review processes, and remuneration and promotion reviews

• Support on the development of career pathways and progression for teams across the business

Business Operations

• Line manage our Office Manager, who is responsible for the day to day running of our London office and the planning and delivery of company wide events, socials and team activities

• Line manage our IT security and operations, who is responsible for IT across the business, working closely with our product team and outsourced IT vendor

What we offer (UK)

We believe in rewarding the people who are building the future of clinical research.

Financial & Growth:

• Competitive salary

• £1,000 annual Learning & Development budget for courses, certifications, and conferences

Health & Wellbeing:

• £60 monthly wellness allowance - gym, wellhub, massage, whatever keeps you at your best

• Access to gym and retail discounts through Happl

Culture & Connection:

• Regular company events and team gatherings (both virtual and in-person)

• Charity partnerships and volunteering opportunities with Forward Trust

• Work with a team that's genuinely changing healthcare for the better

Our hiring process

We believe hiring should be transparent, respectful of your time, and give you a real feel for what Lindus Health is like. Here's what to expect:

• First interview with Gaby (VP People and Operations) - 30 minutes

• Functional take-home task, presented at interview with Gaby (VP People & Ops) & Michael (Co-Founder) - 45 minutes

• Values interview with Michael and Meri (Co-Founders) - 30 minutes

We try to arrange for at-least one interview to be in-person so you can see our office and meet more of the team.