About 9fin

The world's largest asset class, debt, operates with the worst data.

Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. However, in debt capital markets, the picture is completely different. It still behaves like it’s in the 1980s; trillions of dollars of trades are placed over the phone, news is slow, and corporate credit information is imperfect and scattered.

Our mission is to change this.

9fin's proprietary technology delivers fast and comprehensive financial, credit, legal & ESG analysis. Our clients are able to make faster, more informed decisions, win more business and most importantly, save time.

Our fast growing list of clients include 9 of the top 10 Investment Banks, leading Asset Managers, Hedge Funds and Law Firms.

The opportunity

9fin continues to experience rapid year on year growth, expanding into new markets and setting new ever ambitious targets!

As our Senior Manager - People Operations, you will play a crucial leadership role in building upon our solid People Ops foundations to ensure we continue to deliver a best-in-class employee experience as we embark on this continued growth. This is a career defining opportunity to strategically enhance our existing people operations frameworks, ensuring we are robustly built for future hyper-growth across multiple jurisdictions. You will be a key member of a strong People team, working collaboratively with the Head of People and alongside the Director of Talent and the Director of People Partnering to create a seamless joined-up experience for all 9fin employees. Your expertise will be vital in optimising our processes, tech-stack and infrastructure to support our ambitious growth targets and maintain a positive and productive environment for our expanding workforce.

Every day is different, but here’s an example of the kind of things you’ll work on:

Employee Life Cycle

• Onboarding & Offboarding: Continuously improve a seamless and engaging onboarding and offboarding processes that reflect our commitment to a positive candidate and employee experience. This includes optimising workflows, ensuring cross-functional collaboration and making enhancements for the optimal employee experience.

• Optimisation of our HR Tech Stack: We use a best in class HR Teck Stack (HiBob, Lattice, Figures, Ledgy). Own and optimize our existing HR technology stack to drive efficiency, accuracy, and a superior employee experience. Identify opportunities for using AI, automation and integration to streamline workflows and reporting.

• Benefits Review: Lead the regular review and optimisation of our benefits across all jurisdictions to ensure competitiveness, compliance, and alignment with employee needs. Manage relationships with benefits providers and oversee enrollment processes.

• Global Workforce Management: Develop and manage our global workforce strategy, including overseeing Employer of Record (EOR) relationships, managing visa processes, and establishing clear and compliant global mobility policies. Ensure adherence to local labor laws and regulations.

• Reward: Look at our salary and benchmarking processes, ensuring they are fit for purpose for a scaling organization. Advise on our equity strategy and own the equity granting and offboarding process from a people perspective.

• Policy Management: UK and US experience desirable. Develop, implement, and maintain a comprehensive suite of HR policies and procedures that are legally compliant, scalable, and aligned with our company values and growth trajectory. This includes employee handbooks, performance management guidelines, and other essential documentation.

• Data Integrity and Collection: Ensure data integrity and compliance across all HR systems and processes. Make suggestions for using data to enhance our people offering and act as a proactive people team. Develop key people operations metrics and reporting to track performance and identify areas for improvement.

• Employment law: Stay abreast of evolving employment laws, regulations, and best practices across all relevant jurisdictions.

• Project work: Support on wider people and ops team projects as needed

About You

This role will be a great fit if you:

• Have significant senior-level experience in People Operations, with a proven track record of building and scaling people operations functions in a rapidly growing, multi-jurisdictional organisation.

• Have experience of People Ops and benefits administration in the UK and the US.

• Deep expertise in leveraging HR technology platforms (experience with HiBob, Lattice, Figures, and Ledgy is a big plus) to automate processes and enhance the employee experience.

• Strong understanding of global workforce management, including experience managing EOR relationships, visa processes, and developing international HR policies.

• Demonstrated ability to develop and implement comprehensive and legally compliant HR policies and procedures.

• A strategic mindset with the ability to translate business objectives into effective people operations strategies.

• Excellent communication, interpersonal, and stakeholder management skills.

• Strong analytical and problem-solving abilities with a data-driven approach.

• A proactive and results-oriented approach with a passion for creating a positive and high-performing work environment.

• Experience working in a fast-paced, dynamic environment.

Our benefits

We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.

• Competitive salary benchmarked at 75th-95th percentile of market

• Holidays: 25 days per year (plus local public holidays)

• Learning & development budget: We're focused on your career progression and personal development!

• Private healthcare

• Pension scheme

• Team socials and company events

• Personal tech budget for laptops and other kit

• Generous, enhanced maternity, paternity and shared parental leave

• Hybrid working environment, with flexibility to work from home or in the office

A note from the hiring manager

“Ready to be at the heart of one of Europe’s fastest growing scale-up’s growth story? As 9fin’s first ever dedicated Global People Operations Manager, you won't just be maintaining our best-in-class employee experience – you'll be shaping it for scale. This is a unique chance to dive into a dynamic People team, tackle exciting projects across the board, and truly make your mark. If you're passionate about People Ops, obsessed with the employee journey, and looking for a role that will push you to learn and grow, I’d love to hear from you!” - Liz Bell - Head of People

9fin is an equal opportunities employer

At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.