We are looking for a Director of PMO & Operations who will support the Chief Ride-Hailing Officer as a strategic partner by driving business planning, leading the Market Operations PMO, managing risk and operational efficiency, overseeing OPEX budgets, and streamlining the Procurement-to-Pay process to ensure alignment, transparency, and execution excellence across the Ride-Hailing division.1. Chief Ride-Hailing Officer (CRHO) support in a Chief of Staff capacity:Leading and improving RH Business Rhythm to analyze key metrics and KPIs, oversee the execution of strategy and related initiatives, and identify areas for improvementTracking progress on the CRHO’s team commitments arising from key meetings with the CEO and cross-functional leadershipOrganising critical business events (RH Town Halls, RH Summit, team strategic sessions) in collaboration with the comms team and facilitate preparation of materials from the RH teamManaging Risk Operations function, ensuring risk calculation, mitigation plan ownership, seamless coordination and operational excellenceDesigning and implementing operational processes to support efficiencyActing as a trusted advisor and execution partner to the CRHO2. Business planning orchestration:Setting up and orchestrating a holistic business planning process linked to the financial planning process and aligned with other corporate processes across the companyOrganising and facilitating reviews of P&L, business plans and priorities by the CRHO (in collaboration with the finance team)Facilitating cascading of the company’s goals to RH divisionEnsuring transparency and alignment of goals / objectives across different organizational levels3. Leading Market Operations PMO office:Setting up expectations for roles and responsibilities within RH Market Operations in partnership with the Senior Director of Market Operations & SupplySetting up a clear accountability system for regional teams within RH Market Operations, including clear KPIs, their measurement and regular goals trackingCodifying and improving current business processes, leading the development of process guidelines and execution playbooks for RH Market Operations (in partnership with the Senior Director of Market Operations & Supply)Creating mechanisms for regular alignment and joint decision-making between RH HQ, RH Market Operations and cross-functions on strategy, local strategic priorities, portfolio of initiatives and resourcing required for effective execution4. OPEX Budget Holder:Managing operational expenses (OPEX) within the approved budget frameworkControlling expenditures, optimizing costs, and ensuring efficient resource utilizationCollaborating with the finance team for budget planning, approval, and adjustmentsPreparing financial reports, analyzing budget performance, and forecasting future expenditures5. P2P (Procurement to Pay) Holder for Growth:Managing the end-to-end procurement-to-pay process to support the company’s growth strategyEnsuring smooth coordination with internal teams and external partners for timely and efficient procurement operationsDriving process improvements in P2P, enhancing transparency, and optimizing procurement efficiencyQualifications7+ years of experience in business management, project management, operations, or a Chief of Staff role within ride-hailing, technology, consumer, or industrial sectorsConsulting background with a focus on business processes or experience in scale-ups is a plusDemonstrated success in project coordination, with proven ability to manage stakeholders and lead cross-functional teams across multiple departmentsStrong understanding of budgeting, financial and business planning, and performance trackingTrack record of analyzing and streamlining business processes to improve efficiencyStrong strategic and analytical thinking skills, capable of balancing big-picture vision with hands-on executionComfortable working in fast-paced, ambiguous environments and balancing multiple priorities simultaneouslyExceptional communication skills, both written and verbal, in English and RussianConditions & BenefitsHealth insurance with oncology coverage and life insurance included in CyprusHybrid or remote work modeAccess to professional counseling services, including psychological, financial, and legal supportDiverse internal training programsPartially or fully paid additional training coursesPlease take a moment to answer a few quick questions. Your input helps us understand how people discover inDrive and improve how we connect with future talent.Why do you want to work at inDrive?How did you first hear about this job opportunity at inDrive?Before applying, how familiar were you with inDrive? #J-18808-Ljbffr