We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 100,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 200 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Role DescriptionJLL Property & Asset Management UK is responsible for the effective management and delivery of property services across a diverse 275 million sq ft portfolio consisting of 2,300 assets. An exciting opportunity has arisen for an experienced sustainability professional to join our team as Director of Sustainable Operations. This role will focus on growing our sustainability services portfolio while maintaining excellent client relationships, driving strategic development initiatives to enhance our team's delivery capabilities and market positioning, and supporting the management of the sustainability team.Your Responsibilities As Director Of Sustainable Operations Will IncludeDevelop and implement strategies to grow JLL's sustainability service offerings within Property and Asset ManagementDevelop compelling value propositions for sustainability services that differentiate JLL in the marketplaceProactively contribute to various PAM Leadership Groups to enable the business to achieve its vision of transforming the sector and becoming the property manager of choiceConduct market research and competitive analysis to identify emerging sustainability trends and business opportunitiesCreate and present business strategies to JLL executive leadership and boardLead pitch discussions and bid work for sustainability-focused opportunitiesContribute to sales forecasting and pipeline development for sustainability servicesDeveloping scalable sustainability solutions that can be rolled out across multiple client portfoliosDevelop pricing strategies for sustainability services that balance competitiveness with profitabilityConduct strategic client advisory sessions with executive leadership teamsRepresent JLL at industry conferences, panels, and speaking engagements as a sustainability thought leaderConduct strategic client advisory sessions with executive leadership teamsDevelop account growth plans with sustainability at the coreIdentify cross-selling opportunities for sustainability services across existing client portfoliosAct as sustainability subject matter expert in client presentations and meetingsDevelop new sustainability service offerings based on market trends and client needsWork with the PAM Procurement Team to embed ESG principles in all third-party supplier servicesCreate standardized sustainability service packages that can be customized for different client typesEstablish implementation roadmaps for new sustainability service rolloutsSupport the reporting of financial performance and strategic initiatives to Executive CommitteeUnderstand and interpret client sustainability requirements and how this translates into future service linesRole Requirements And ExperienceMinimum 10 years' experience in managing and delivering sustainability related services in the built environmentA sustainability related qualification and a deep understanding of sustainability and social value issues relevant to real estate.Proven track record in identifying, growing and building service lines specifically in sustainability deliveryTrack record of developing and implementing sustainability roadmaps that generate both environmental and financial returnsDemonstrated ability to develop sustainability business cases and convert them into profitable service offeringsStrong technical background in sustainability practices, frameworks, and technologies relevant to real estate operationsExperience leading client-facing sustainability initiatives that have driven measurable business growthDemonstrated success in converting sustainability expertise into commercial opportunitiesExcellent relationship building and client management skills with sustainability as a differentiatorExperience in sustainability-focused business development including proposal writing and pitchingExcellent relationship building and client management skillsExperience of managing small teams and encouraging a positive work environment to deliver accurate, high quality, engaging and client ready outputs e.g. written and data reportsExcellent negotiation, communication and persuasion skills, with ability to co-ordinate projects that require input from large numbers of client, colleagues and supplier staffHighly advanced information management skills, plus complementary use of face to face, telephone and email mediums of communicationA strong team player with the ability to build positive working relationships with a wide range of peopleJoin an entrepreneurial, inclusive culture where we succeed together around the globe. Our Total Rewards programme reflects our commitment to helping you achieve career ambitions through recognition, wellbeing benefits, and competitive compensation. Develop your strengths in a fulfilling career full of varied experiences while making a meaningful impact on global workplace safety.JLL is an Equal Opportunities Employer and encourages applications from all sections of the community. #J-18808-Ljbffr