Overview

Director, Presales Solution Consulting - Financial Services at ServiceNow

Location: Staines-Upon-Thames, England, United Kingdom

3 days ago — Be among the first 25 applicants

Responsibilities

• Lead presales capability and strategy for the Financial Services team, setting the agenda for demonstration capability and execution
• Inspire and manage a team of Presales Solution Consultants; create a repeatable process to drive results across a multi-fold agenda
• Ensure Solution Consultants demonstrate relevance to customers, fully discover business and technical problems, deliver high-quality presentations and demonstrations, execute proofs of concept as needed, and document business value to be delivered
• Guarantee customer commitment to the ServiceNow solution
• Develop team members according to business demands and individual professional goals
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future needs
• Collaborate with regional sales managers to prioritize regional Solution Consulting efforts
• Assign resources to sales opportunities, monitor progress against goals, and allocate resources to marketing and other demand-generation efforts
• Develop and deploy team training curriculums to meet changing sales organization demands
• Evaluate team members regularly through direct observation, peer feedback, and sales feedback
• Align resources and optimize utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling, expense review/approval, and activity reporting

Qualifications

• Experience integrating AI into work processes, decision-making, or problem-solving using AI-powered tools or AI-driven insights
• Strong pre-sales experience as both an individual contributor and a leader, preferably at ServiceNow
• At least 4 years of Solution Consulting leadership experience transforming and developing teams with a SaaS platform provider
• Thought leadership in storytelling with software; ability to coach and develop early-career and senior individual contributors
• Ability to build trust and relationships inside and outside the SC organization; capable of leading through influence across a complex sales ecosystem
• Front of the line leader with long-term alignment and flexible approach to achieve outcomes
• Strong understanding of ServiceNow sales and engagement processes and business value
• Ability to clearly articulate the power and value of the ServiceNow platform
• Experience working in a fast-growing IT environment (software, cloud, or customer experience of the same)
• Experience in Financial Services and Banking markets; experience selling to and gaining access to customers’ senior management
• Understanding of coaching, mentoring, and management of individual contributors
• Deep experience in Value-Based Selling or Solution Selling
• Thorough understanding of the SaaS market space, PaaS-based solutions, and broad Service Management practices

Additional Information

Work Personas
We offer flexibility and trust in our distributed work environment. Work personas (flexible, remote, or in-office) are assigned based on work nature and location. Eligibility for a work persona may involve distance checks between your residence and the nearest ServiceNow office using a third-party service.

Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. Arrest or conviction records will be considered in accordance with legal requirements.

Accommodations
We are committed to accessible and inclusive candidate experiences. If you require a reasonable accommodation to complete any part of the application process, or need an alternative application method, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations
Some positions require access to controlled technology subject to export control regulations. ServiceNow may need export control approval for certain individuals. All employment is contingent on obtaining any required export licenses or approvals.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.