Director Quality and Operational Excellence, Electrical Sector EMEA

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Eaton’s Electrical Sector is hiring a Director of Quality and Operational Excellence EMEA. This position requires 25% travel.

What You’ll Do

This role is responsible to develop and execute the Quality and OPEX strategy for ES EMEA, and to lead the functional team to provide the highest levels of value to the business. This role is also responsible for making sure that the quality level of the products designed, manufactured and supplied is such that it delights our customers.

In this role the Senior leader will be responsible for the deployment of business management systems which follow international quality standards and drive continuous improvement of all functions throughout the region. The leader also provides functional support of development, management and administration of roadmaps to improve customer satisfaction and global competitiveness.

• Overall ownership and responsibility of the Quality, Continuous Improvement, Supplier Development and EBS deployment functions (Quality and OPEX) for the entire value stream of ES EMEA.
• Drive key performance metrics, including Hi5 / Cost Out / World Class Manufacturing / Supplier Quality and provide functional leadership to Division and Plant Operations to improve customer satisfaction through performance improvement and standardization of best practices.
• Own the strategy deployment for the Quality and OPEX function, working with Regional and Division Leadership Teams to identify current and future needs.
• Identify and lead prevention-based initiatives to address common barriers for region, division & the plants and enable sustainable improvements.
• Champion the Eaton Quality Management System (EQMS) and Eaton Continuous Improvement System (ECIS) within the region, overseeing self-assessments, OpA, EBSA, QFR management and Q-LOR deployment.
• Identify with regional and divisional leaders appropriate action plans for improvement.
• Overall ownership of the Quality Alert process (HSCQE), ensuring timely escalation & communication of customer escapes, coordinate appropriate containment and root cause preventive actions.
• Lead the Supplier Development Team according to Eaton’s defined Supplier Development Procedures, Processes, and Work instructions. Act as a leader for plant and divisional SQE for problem resolution as point of escalation to leading cross-functional teams on major supplier issues resolution.
• Lead EBS Deployment for the region, support leaders to enhance deployment, facilitate regional activities such as EBS Pull to support the growth of ES EMEA.
• Take an active role in PROLaunch decision gates to ensure flawless product and/or process launches.
• Builds organizational capability across region by leading and supporting training strategies to build competencies.
• Lead the development of lean practitioners, conducting training events and validation of practioners to Eaton standards.
• Provide training support for sites in the use of quality tools, including: Problem Solving, Problem Awareness, Variation Reduction and Core Tools
• Represent ES EMEA in Corporate councils, supporting continuous improvement of enterprise level processes and procedures.

Qualifications

• Master’s or Bachelor’s degree in Engineering or related technical discipline; advanced degree preferred.
• 10 years of experience in quality, manufacturing or engineering
• Minimum 15 years of progressive leadership experience in manufacturing environment, preferably in the Electrical industry

Skills

• Experience with product assurance methods and quality systems. Automotive, Aerospace or Data Center experience essential
• Relevant certifications (e.g. CQE, CMQ, Six Sigma Black Belt)
• Track record of successful leadership in cross-regional and multicultural environments
• Strong leadership skills, coaching and mentoring of the team.
• Excellent interpersonal and communication skills, with the ability to influence and inspire at all levels of a global organization
• Experience interfacing with C-suite leadership and external stakeholders.
• Fluency in English; additional European or regional languages are a plus.
• Willingness and ability to travel across the EMEA region as required.

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