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Position Overview

As the Sales Operations Director, you will lead the optimization of sales processes, infrastructure, and performance within your assigned region to accelerate growth and enable commercial excellence. This role involves developing and implementing strategic sales plans, managing sales operations, and ensuring efficiency and effectiveness of the sales team. With a strong focus on cross-functional collaboration across marketing, analytics, and other departments, you will align efforts to drive performance and achieve sales targets.

We’re looking for:

• A strategic enterprise leader who leads sales operations to deliver high-quality, data-driven insights outputs that enable commercial excellence and accelerate business growth
• A decision-maker who can confidently guide and optimize sales operations, balancing both short-term priorities and long-term objectives
• A collaborative leader who inspires and empowers a high-performing team, fostering a culture of innovation, accountability, and continuous improvement
• A trusted advisor to sales leadership, able to provide valuable insights and strategic recommendations that shape business priorities and drive success
• A results-oriented influencer who aligns cross-functional teams, shares best practices, and implements scalable processes to enhance sales performance across markets

Responsibilities

• Drive Sales Performance: Develop strategic plans to optimize sales performance, ensuring alignment with business goals and KPIs. Manage and refine incentive compensation strategies to motivate and reward sales teams effectively. Work closely with sales leadership to ensure sales deployment strategies are optimized for market needs.
• Lead Sales Operations: Lead and inspire a diverse team responsible for incentive compensation (IC), sales deployment, and field analytics. Build a culture of accountability, growth, and cross-functional collaboration. Oversee hiring, development, and performance management of the sales operations team.
• Localize Data & Analytics: Collaborate with analytics and data teams to tailor data infrastructure for regional needs. Generate actionable sales insights to inform decisions and improve strategies. Ensure consistency and accuracy of key metrics.
• Deliver Scalable Excellence: Create scalable processes supporting long-term growth. Optimize sales performance management platforms. Promote continuous improvement in reporting systems and tools.
• Cross-Functional Collaboration & Best Practice Sharing: Lead sharing of insights and best practices globally. Collaborate with marketing, finance, and operations to align data and performance goals.

Education and Experience

• Bachelor's degree in business, data science, statistics, economics, or related field; Master’s degree or MBA preferred
• Experience leading and scaling sales operations functions
• Experience using data-driven insights to shape regional strategies, preferably in med tech, healthcare, or life sciences
• Proven ability to deliver regional objectives through complex, cross-functional, and distributed teams
• Ability to align stakeholders across sales, marketing, finance, and product

Skills and Competencies

• Ability to set strategic direction and translate analytics into growth roadmaps
• Expertise in operational excellence, leveraging technologies and governance models
• Experience in designing incentive architectures and field enablement strategies
• Leadership in managing, coaching, and developing teams
• Proficiency in scalable processes and governance frameworks
• Ability to influence stakeholders and build alliances
• Strategic workforce and resource planning skills

Physical Requirements

Location: This position is hybrid, requiring on-site work at Insulet's London office at least three days per week.

#LI-Hybrid #LI-JW1

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is dedicated to simplifying life for people with diabetes through its Omnipod product platform. For more information, visit insulet.com and omnipod.com.

We seek motivated, performance-driven individuals guided by shared values who exceed customer expectations. Our success depends on it!

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