Director, Strategic Accounts, Pharma Services, UK/EU Location: Cambridge, England, United Kingdom Position Summary The Director, Strategic Accounts, Pharma Services, leads development efforts that best address customer needs while coordinating the involvement of all necessary teams. The Director, Strategic Accounts, Pharma Services, will be responsible for building out a customer base, working collaboratively and in conjunction with all levels of the sales organization to ensure successful attainment of established goals and objectives. Core Responsibilities

Drive strategic business expansion/collaboration opportunities with major pharmaceutical companies in the designated territory. Build strategic relationships with key customer stakeholders (sourcing/procurement, scientific leaders, lab managers etc.) Structure detailed strategic plans for gaining and retaining new and existing clients Collaborate and coordinate with all sales positions (Divisional VPs, Regional Directors and Territory Business Managers) to ensure successful attainment of company goals and objectives Identify and develop partnering opportunities between prospective pharmaceutical companies and NeoGenomics including but not limited to: Clinical Trials and Product Development Continually analyze competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to NeoGenomics leadership team Closely coordinates company executive involvement with customer management Monitor performance of sales to ensure objectives are met Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc. Work effectively with individuals across multiple departments throughout NeoGenomics. May have direct report staff assigned to support responsibilities for specific customers Create statements of work for customer projects based upon customer requirements with the support of the pharma services team Provides leadership and input to Directors, Strategic Accounts, Pharma Services, as requested in addition to day-to-day to support All other duties as assigned by the Senior Vice President, Pharma Services

Experience, Education and Qualifications

Bachelors of Science in a Life Science, Biology, or business-related field required. Masters preferred. 5+ years of direct account management experience in a laboratory setting working with pharmaceutical companies with a history of proven performance that has met and exceeded expectations Strong understanding of pharmaceutical services and the evolving competitive landscape Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives Excellent knowledge of molecular pathology, oncology, hematology, chemotherapeutics and targeted agents Excellent negotiation and customer service skills Outstanding strategic sales account planning skills Superior listening and problem-solving skills Ability to handle sensitive information and maintain a very high level of confidentiality Demonstrate consistent closing abilities throughout the sales cycle Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change Impeccable oral and verbal communication and presentation skills Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint Effective and regular utilization of Salesforce.com Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives Advanced presentation skills and business acumen a necessity Ability to work effectively with minimal direction from, or interface with, manager Problem solving, decision making and technical learning Advanced written and oral communication skills Strong administrative skills and sophistication to manage business in complex environments Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company Lives our values of Quality, Integrity, Accountability, Teamwork and Innovation

Travel: Greater than 50% in assigned territory Seniority level Director Employment type Full-time Job function

Sales and Business Development

Industries

Hospitals and Health Care

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