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Director, Technical Consulting Services (EMEA), London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 7a28a75ea474

Job Views: 11

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

The Director, Technical Consulting Services will manage our Workday data, integrations, Prism, Reporting, Extend, and AI initiatives across the EMEA region, linking into global Workday practice and Cognizant wider EPS initiatives. This individual will oversee a team of expert managers and set strategic direction in conjunction with Cognizant Workday Practice leaders. Responsibilities include assisting the sales team with activities such as orals, estimations, and SOWs, working closely with Engagement Managers, Project Managers, and leads, and acting as a liaison between the Consulting team and executive management. The role also involves identifying business needs, staffing projects, and monitoring work/life balance of consultants.

Key Responsibilities:

Project Oversight:

• Oversee projects across the practice, assisting engagement/project managers and team members as needed.
• Support RFP responses and pursuit processes for technical consulting work.
• Resource appropriate technical experts and fulfill technical roles.
• Assist in recruitment, development, and management of a diverse, remote team supporting Workday applications.
• Promote a team-oriented, challenging, and innovative work environment.
• Lead and manage senior managers and/or managing consultants to ensure adherence to processes and methodologies.
• Drive high customer satisfaction levels.
• Establish credibility with clients and within the company, build consensus, and achieve goals through influence.
• Identify and foster business development opportunities.

People Development:

• Mentor and coach team members.
• Analyze team skills and provide cross-training.
• Advise management on team members’ expertise and availability.

Performance Management:

• Establish goals during bi-annual reviews.
• Collect performance feedback from customers and managers quarterly or upon project completion.
• Ensure internal contributions data is collected and submitted to HR quarterly.
• Drive bi-annual performance reviews.

Experience and Requirements:

• 7-10 years of Workday or other ERP technical consulting experience.
• Bachelor’s degree or equivalent.
• Proven experience leading virtual teams.
• Characteristics: fast learner, detail-oriented, decisive, enjoys fast-paced environments.
• Ability to work well within and across teams.
• Experience in sales engagement, estimating, and presenting to prospects.

Why choose Cognizant:

• Entrepreneurial environment that welcomes ideas.
• Opportunity to do impactful work.
• Outreach programs supporting communities and volunteering.
• Learning opportunities for growth and advancement.
• Global operations with opportunities in North America, Europe, and Asia Pacific.
• Numerous affinity groups.

Cognizant Core Values:

• Work as One: Collaborate beyond roles, leveraging strengths.
• Raise the Bar: Strive for excellence.
• Dare to Innovate: Push boundaries and reimagine possibilities.
• Do the Right Thing: Lead with integrity and ethics.
• Own It: Take responsibility for outcomes.