Divisional Director - South of England & Wales Location: South of England & Wales (Field-based with travel across the region) Salary: Up to £140,000 basic + Car Allowance + Bonus + LTIP Industry: Retail - Service-Led & People-Focused

Zachary Daniels is proud to be partnering with a leading, service-led retailer at a key moment in its journey.

We're looking for a Divisional Director based in the South of England and Wales to lead the division. The Divisional Director will combine strong commercial insight with deep expertise in customer experience, people leadership, and operational delivery. This business puts people-both customers and colleagues-at its core and is now embarking on an exciting phase of growth and transformation.

The Divisional Director will lead, support, and develop a team of Regional Managers to drive performance across the South of England and Wales. They will embed a culture of exceptional service and one-to-one customer engagement throughout the division. The Divisional Director will maintain and strengthen a positive, people-first culture through change and growth.

The role requires the Divisional Director to translate strategic goals into operational success, growing sales, profitability, and customer satisfaction. They will collaborate with central teams to align performance, standards, and service delivery. The Divisional Director will be a visible, hands-on leader who sets high standards and inspir...