The role

You’ll take full ownership of global ecommerce and digital performance, driving sales and profitability across DTC channels and major marketplaces. Working closely with senior teams, you’ll deliver a best-in-class digital operation that integrates commercial, marketing and customer strategies.

Key responsibilities include:

• Owning and driving the global P&L for all DTC and marketplace channels to achieve revenue and profit targets
• Developing and implementing commercial plans covering forecasting, promotional strategies and pricing optimisation
• Scoping, designing and executing new market expansion strategies across DTC platforms and marketplaces, ensuring compliance with local regulations
• Collaborating with marketing to deploy paid media campaigns and maximise ROI
• Creating and delivering a performance marketing strategy to drive traffic, conversions and customer acquisition
• Enhancing sales and brand presence on key marketplaces by optimising listings, advertising and promotions
• Managing the end-to-end functionality of a complex global tech stack, ensuring seamless platform operations
• Overseeing 3PL and logistics for DTC and marketplace fulfilment to ensure efficiency and cost-effectiveness
• Leading global customer service strategy and optimising CRM platforms to drive engagement and personalised experiences
• Providing regular reports and analysis on KPIs to identify trends, opportunities and areas for improvement

How you’ll dazzle us

You're an experienced, strategic ecommerce leader with more than a decade of success in digital and commercial growth. You bring:

• Experience dealing directly with the Amazon platform as well as Tik Tok
• Deep knowledge of performance marketing, CRM and digital media strategy
• A track record of launching and scaling international markets, with strong compliance awareness
• Experience managing diverse global tech stacks, 3PL partnerships and fulfilment logistics
• Expertise in customer data strategy and CRM optimisation, delivering personalised experiences at scale
• Collaborative leadership skills that inspire cross-functional teams and senior stakeholders
• Strong analytical ability, interpreting KPIs to make insight-led decisions
• Excellent communication skills with the ability to influence across levels and geographies

What’s next

Apply via the form below!