Overview

About Charlotte Tilbury Beauty. Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the makeup industry with an easy-to-use, easy-to-choose, easy-to-gift range. The brand operates globally with growth across markets, channels and categories and a culture that embraces challenges and disrupts conventional thinking.

Today, Charlotte Tilbury Beauty is a global business delivering market-leading growth and innovations in retail and product launches, underpinned by tech-enabled operations. The team is focused on attracting extraordinary talent to drive ambitious plans.

Role

As our business grows, we are seeking a strong leader for our EMEA supply chain function. The remit of the EMEA supply chain team includes customer supply chain for wholesale and franchise accounts, managing availability on our ecommerce channel and in stores, and day-to-day relationships with our 3PLs including our Global hub in Poland. The mission for our EMEA supply chain is to optimise cost and service for customers and consumers as we scale, and to ensure processes and tools underpin our operations.

Responsibilities

• Order management with wholesale clients across the region
• Close management of net sales projections
• Supply chain set-up for new customers and stores
• Manage inventory in our own store channel
• Ensure inventory and capacity at our 3PLs to support ecommerce plans
• Work with the commercial teams to convert their business plan into a demand plan
• Inventory control across 3PLs, stores and consignment stock locations

3PLs

Collaborate with two EMEA 3PLs (UK and Poland) to optimise service and cost through day-to-day management and improvement projects.

Service

Define service expectations for different commercial channels and influence internal and external stakeholders to meet targets through operational and strategic actions. Provide clear reporting for service.

Demand Planning

Lead the EMEA demand planning team to convert business plans into an accurate demand plan and ensure the global S&OP process runs smoothly in the region.

Cost

Own the EMEA warehousing and distribution cost. Report monthly on past performance, opportunities and risks, with future projections. Lead short- and long-term initiatives to achieve cost objectives.

Leadership & Relationships

Provide clear direction for EMEA supply chain. Partner with global supply chain functions to achieve regional and global goals. Use data analysis and reporting to drive action. Foster a bias to action and effective issue resolution. Produce accurate and timely service and cost reports.

Other

• Member of global supply chain leadership team driving improvement

KPIs

• Employee engagement; Customer Service; Cost to Serve
• Forecast Accuracy & Bias

Reporting Relationships

• Reporting into Director of Global Supply Chain with matrix report into EMEA GMs
• Supporting regional commercial and finance teams
• Managing direct reports

About you

• Resilience in a rapidly growing, fast-paced brand
• Experience of customer supply chain, demand planning and multi-channel distribution
• Examples of ownership of projects from start to finish
• Understanding and commercial awareness of total supply chain including order management and customer relationships
• Technically adept at evaluating and implementing new tools
• Detail-oriented, outcome focused
• Strong communication and presentation skills to influence outcomes
• Entrepreneurial flair and strong relationship-building abilities

Why join us?

• Be part of a values-driven, high-growth journey with a vision to empower everyone to be their best
• Hybrid model with flexible working
• 25 days holiday plus bank holidays and a birthday day off
• Inclusive parental leave policy
• Pension and life assurance
• Wellness and social benefits, including Medicash and Employee Assistance Programs
• Dog-friendly days and spaces
• Discounts and product gifting

Our mission is to empower everybody to be the most beautiful version of themselves, supported by diverse backgrounds, cultures, voices, beliefs and perspectives in our global workforce. For more information about life at Charlotte Tilbury Beauty please follow our LinkedIn page.