Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About The Role

As our business continues to grow at pace, we are looking for a strong leader for our EMEA supply chain function. The remit of the EMEA supply chain team includes customer supply chain for our wholesale and franchise accounts, managing availability on our ecommerce channel and in our stores & overseeing day to day relationships with our 3PLs including our Global hub in Poland. The mission for our EMEA supply chain is to leverage our internal and external partners to provide optimised cost and service to customers and consumers as we scale and to ensure that we are optimising the processes and tools that underpin our operations.

As our EMEA Supply Chain Director you will

Team

Ensure our EMEA supply chain team has the best talent and that they develop expertise in end-to-end beauty supply chain alongside the ability to thrive in the fast-paced, entrepreneurial environment of Charlotte Tilbury. Support them with the key activities in scope{{{{:}

• Order management with wholesale clients across the region
• Close management of net sales projections
• Supply chain set-up for new customers and stores
• Manage inventory in our own store channel
• Ensuring we have the inventory & capacity at our 3PLs to support ecommerce plans
• Work with the commercial teams to convert their business plan into a demand plan
• Inventory control across our 3PLs, stores and consignment stock locations

3PLs

Work with our two EMEA 3PLs (UK and Poland) to ensure we get the right service at the right cost through day to day management and longer term improvement projects

Service

Clearly define service expectations for our different commercial channels and influence internal and external stakeholders to meet these targets through operational and strategic action. Provide clear reporting for service.

Demand Planning

Lead the EMEA demand planning team to ensure they work with the commercial and brand teams to convert the business plans into an accurate demand plan. Ensure the global S&OP process runs smoothly in the EMEA region

Cost

Own the EMEA cost for warehousing and distribution. Report monthly on past performance, opportunities & risks and provide future projections. Build challenging annual cost saving targets in line with business objectives. Define and lead short and long term initiatives to achieve these objectives

Leadership & Relationships

Provide a clear direction for EMEA supply chain.

• Partner with global supply chain functions to achieve EMEA and global goals
• Use strong data analysis and reporting to drive action in the business
• Show and foster in others a strong bias to action and effective escalation with respect to the identification and resolution of issues
• Produce accurate and timely service and cost reports

Other

• Member of global supply chain leadership team working to drive improvement in our supply chain

KPIs

Employee engagement; Customer Service; Cost to Serve Forecast Accuracy & Bias Reporting Relationships

Reporting into Director of Global Supply Chain with matrix report into EMEA GMs

• Supporting the regional commercial and finance teams

About You

• Resilience - we are a rapidly growing brand with a fast-paced culture and a challenging agenda of supply chain development in the coming years
• Experience of customer supply chain, demand planning and multi-channel physical distribution
• Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result
• Understanding and commercial awareness of the total supply chain including order management and customer relationships
• Technically astute to evaluate and implement new tools relevant to the task
• Practically minded, comfortable in the detail and outcome focused to ‘get the job done
• Strong communication and presentation skills to positively influence outcomes
• An entrepreneurial flair, real commerciality and great relationship building abilities!
• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Supply Chain

• Industries

  Technology, Information and Internet

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