Overview

Executive Director, Group Investigations Operations (UK, Singapore) at Standard Chartered. This pivotal role offers the opportunity to shape and lead our Risk & Policy and eDiscovery teams, ensuring the highest standards of governance, efficiency, and innovation. The Executive Director will oversee the day-to-day and strategic management of the Group Investigations (GI) operations to support timely, high-quality investigations.

Responsibilities

• Strategy Development: Shape and deliver the operational strategy for the Risk & Policy and eDiscovery teams, ensuring alignment with Group Internal Audit Investigations (GIAI) and the Bank.
• Process Governance: Define and maintain GI’s process universe, drive continuous improvement, and embed innovation and best practices into the GI operating model.
• Risk Management: Maintain and enhance the eDDA risk & control framework, conduct control testing, and design proactive control points across the eDDA lifecycle.
• Stakeholder Engagement: Build and maintain strong relationships with stakeholders across GIA, CFCR, HR, and TTO, ensuring joined-up delivery and effective communication of GI matters.
• People & Talent: Provide training and awareness on governance responsibilities, foster a culture of ownership and accountability, and manage third-party vendor arrangements.
• Assist in managing the Bank’s Speaking Up programme to mitigate financial, reputational, and regulatory risks.
• Continuously improve operational efficiency and effectiveness, exploring opportunities for automation.
• Manage the GI case management system, including user access and system issue resolution.
• Reinforce a strong risk and control culture, minimizing operational loss and audit failures.
• Provide timely advice on Group Investigation and eDDA risk approaches and maintain effective relationships with business and functional stakeholders.

Qualifications & Skills

• Strong organizational and project management skills.
• Experience in operational risk and control design.
• Excellent written communication skills.
• Knowledge of data risk management, including privacy, records, and data quality.
• Experience with process mapping, SOP design, and regulatory frameworks.
• Understanding of eDiscovery concepts and technology utilization.

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents.

Our purpose is to drive commerce and prosperity through our unique diversity, together with our brand promise to be here for good, achieved by how we live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.

What We Offer

• Competitive salary and benefits aligned with our Fair Pay Charter to support wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible benefits in some locations.
• Generous time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), plus minimum global standards for annual and public holidays (30 days minimum).
• Flexible working options based around home and office locations.
• Wellbeing support through Unmind, development courses, resilience and human skills training, and Employee Assistance Programme.
• Continuous learning culture with opportunities to reskill and upskill.
• Inclusive, values-driven culture that celebrates diversity and respects individuality.