OverviewFuneral Director – Full time, 37.5 hours per week, 9am–5pm, Monday to Friday. Based in Blackpool (FY2 0NR). Salary £28,762 (£14.75 per hour) plus benefits. The role includes on‑call duties as part of the rota.No experience is required.We’re looking for an empathetic and commercially minded person to join the Co‑op Funeralcare team. You don’t need industry experience if you have strong people skills and a real commercial focus. At Co‑op Funeralcare, you’ll be at the heart of delivering a caring and compassionate service when families need it most, balancing managerial and business tasks with building strong, trusting client relationships. Joining the Co‑op means being part of something meaningful. What you’ll do

Make sure client needs, service levels and KPIs are met Be the client’s main point of contact; support and guide with the help of the wider team Support funerals – conduct the ceremony, lead the team and carry the deceased when necessary Ensure all regulated work, including funeral planning appointments, is referred to a certified colleague Build and maintain relationships with the team, clients and the community

What we’re looking for

A commercial mind‑set and experience in a managerial role A true customer focus and a real passion for delivering a great service Ability to capture intricate detail and reflect it in the service we deliver Compassion, understanding and empathy, and the ability to stay calm under pressure A UK manual driving licence

Why Co‑op?

30% off Co‑op branded products in our food stores all year round 10% off other brands in our food stores all year round Discounts on other Co‑op products and services 23 days holidays (pro rata, rising with service) A pension with up to 10% employer contributions Access to Employee Assistance Programme with confidential support 24/7 Virtual GP and free eye tests Career development opportunities including apprenticeships Friendly, supportive team and the knowledge that you make a difference in your community Access to Wagestream to access a percentage of pay as you earn it

Equality, inclusion and recruitment We’re actively building diverse teams and welcome applications from everyone. We aim to create inclusive work environments with equal opportunities for all colleagues. If you have a disability, we can make reasonable adjustments to our recruitment process. We’re part of the Disability Confident scheme and will offer an interview to disabled candidates who meet the minimum criteria for a job.We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If you’re invited to take part in the recruitment process, we’ll discuss any reasonable adjustments you need to participate. You can find more about our recruitment process at jobs.coop.co.uk/apply-process and about diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of your application you may complete an online assessment (about 20 minutes). If successful, pre‑employment checks (DBS, adverse media checks, occupational health questionnaire) and social media checks may be carried out. Any offer will be conditional upon the completion of these checks. #J-18808-Ljbffr