About Flyte

FLYTE is a bold new hospitality concept launching in Henley-on-Thames; built around curated FLYTEs of tacos, cocktails, wine, and unforgettable experiences.

We’re creating a bar brand that blends vibrant flavours, creative flare, live music, and dynamic events, all in a warm, design-forward space. With big ambitions to grow nationally, we’re reimagining the bar and small-plates model into something more engaging, more social, and more memorable.

At FLYTE, every visit is a journey; and we’re building a team who share our passion for great food, inventive drinks, and genuine local connection. If you’re ready to help shape a new go-to spot in Henley and be part of a brand with national ambitions, we’d love to hear from you.

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The Role

General Manager – Future National Operations Director

This is a career-defining opportunity to join FLYTE. We’re looking for a seasoned hospitality leader to run our first location and grow into a national operations role as we scale.

You’ll take the lead on launching our flagship site; recruiting and training the team, embedding processes, and setting the standard for service, energy, and guest experience. Working directly with the founders, you’ll help shape our journey from one venue to a regional presence, and ultimately a nationally recognised bar brand.

This is the most senior role in the business beneath the founders, offering a genuine long-term leadership stake in FLYTE’s success. If you’re ambitious, hands-on, and ready to help build something special from the ground up, we want to hear from you!

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Key Responsibilities

Initial Site Leadership (Months 0–12)

\t•\tLead daily operations at FLYTE Henley: overseeing team, guest experience, stock, compliance, and systems

\t•\tSupport shift coverage during early growth stage to establish service standards and team culture

\t•\tWork closely with founders to assess performance and put foundational systems in place

\t•\tBegin hiring for a Duty Manager to step into day-to-day service leadership

Transition to Group Operations Director

\t•\tDevelop and document SOPs to support future FLYTE site openings

\t•\tRefine recruitment, onboarding, and staff development processes

\t•\tBuild strategic relationships with suppliers, partners, and local markets

\t•\tLead new site planning, market assessment, and roll-out execution alongside founders

\t•\tShape operational, cultural, and brand standards across all sites

Marketing, Events & Innovation

\t•\tOwn the event strategy for FLYTE: bringing creative, original ideas that drive community and revenue

\t•\tContribute to menu evolution, service rituals, and promotional calendars

\t•\tWork with local influencers, press, and partners to raise the brand’s profile

\t•\tConstantly seek out innovative ways to surprise, delight, and retain customers

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Who You Are

\t•\t5-10+ years of hospitality experience, including senior FOH/GM/Ops roles

\t•\tA confident, energetic leader who thrives in fast-paced, creative environments

\t•\tDeep knowledge of cocktails, wine, food pairings, and bar operations

\t•\tStrategic and commercial thinker with strong P&L and growth planning skills

\t•\tObsessed with guest experience and passionate about building a lasting brand

\t•\tAn idea machine: full of fresh thinking, originality, and entrepreneurial drive

\t•\tReady to help build a national brand from the very start

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Working Pattern

\t•\tFlexible structure focused on impact, not clocking in

\t•\tOn-site for key shifts/events during first 12 months

\t•\tTransition into more strategic role with oversight of future venues

\t•\tInvolved in site launches, recruitment, and strategic partnerships as FLYTE expands

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Package & Benefits

\t•\t£40,000–£45,000 base salary

\t•\t£15,000 performance bonus, paid quarterly

\t•\tEquity, pro-rated from day one (vesting over 3 years)

\t•\tAutonomy, influence, and opportunity to shape a brand at national scale

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Your Path at FLYTE

This role becomes the National Operations Director of the entire business, responsible for growing, leading, and shaping FLYTE’s operations from a single site to a national portfolio. You will build the team, systems, and culture that make FLYTE scalable and be recognised as a key force in the brand’s journey.

You’ll report directly to the founders and have an active voice in decisions from site selection to investment strategy.