OverviewGlobal Director – Key Account Management – Medtech role at DP World. The Global Director – Key Account Management – Medtech (Global Key Account Manager) will be responsible for nurturing and growing relationships with our key MEDTECH (medical devices, diagnostics and equipment) clients across the globe. This role focuses on client retention, expansion, and delivering top-notch logistics solutions. The successful candidate will be an expert in the Life sciences, healthcare and Medtech logistics industry, have a deep understanding of client needs, and possess exceptional relationship-building skills.ResponsibilitiesDevelop and maintain strong relationships with key MEDTECH (medical devices, diagnostics and equipment) clients, understanding their business needs and challenges.Act as the primary point of contact and advocate for clients within the organization.Identify account growth and expansion opportunities, collaborating with internal teams to develop solutions.Ensure that clients know all services and capabilities our company can offer to meet evolving logistics requirements and connect the various capabilities to offer fit-for-purpose solutions.Create and implement strategic account plans for key clients, aligning their objectives with our logistics solutions.Analyze market trends and industry developments to identify opportunities for client engagement.Advise capability sales to increase the probability of closing opportunities.Promote collaboration and ensure the team is developed and evaluated against goals that are aligned, specific, measurable, attainable yet challenging, realistic and time-bound.Act as an ambassador for DP World, promote positive behaviors in line with DP World’s Principles, values and culture; ensure the highest level of safety and compliance with the Code of Conduct and Ethics policies.QualificationsBachelor’s degree in business, Logistics, Supply Chain Management, or a related field. MBA or advanced degree preferred.10 years of experience in healthcare logistics, supply chain management, or a related field.Proven track record in global key account management with demonstrated client retention and growth success in MedTech (medical devices, diagnostics and equipment).Strong negotiation, communication, and presentation skills.Exceptional problem-solving and analytical abilities.Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.Proficiency in relevant software and tools (e.g., CRM systems, Excel, logistics software).Willingness to travel as needed to meet with clients and attend industry events.Experience with lean management principles and continuous improvement methodologies is preferred.About UsDP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. We’re a diverse and professional team, focused on innovation and end-to-end supply chain solutions that can change the way the world trades. We are committed to inclusion and diversity, empowering everyone to reach their full potential. #J-18808-Ljbffr