Overview

Global Director, Media Operations responsible for overseeing the agency's ad ops, data and campaign operations function for one of Omnicom Media Group's priority global accounts. Ensure seamless execution and innovation across digital advertising campaigns, combining client leadership with expertise in data infrastructure, campaign measurement and technology enablement to deliver industry-leading solutions. Based in PHD's global media team, you will build and lead a multidisciplinary team of experts, comprising global media and data operations professionals, a large offshore function and regional hubs. You will oversee complex client engagements and foster strong partnerships across media, analytics, technology and product teams, both within the agency group and in house client services. You will act as a visionary and operational leader to keep the accounts media operations capabilities cutting-edge, scalable and aligned with evolving market and privacy landscapes. Your remit includes enhancing campaign performance, streamlining workflows and ensuring compliance with industry and brand standards as well as data privacy regulations.

• Set the strategic direction for the media operations function.
• Oversee the integration and optimisation of key ad tech platforms to drive data accuracy, efficiency and measurable impact. Prioritise clean data, consistent taxonomy and unified reporting that powers effectiveness modelling and budget/pacing decisions.
• Partner with digital leadership to formalise the quantification of success in digital transformation and track quarter-on-quarter improvements.
• Ensure consistent delivery of high-quality, scalable data operations solutions.
• Develop and enforce governance frameworks that safeguard data integrity and client trust. Own global governance for brand safety and reputation, responsible marketing and best practice media activation standards across paid media, retailer and future influencer.
• Drive adoption of best practices, automation and innovative technologies to optimise workflows.
• Ensure compliance with data privacy regulations (e.g. GDPR, CCPA) and uphold best practices in brand safety and data governance.
• Lead and empower a high-performing global and regional media operations team, fostering a culture of excellence, innovation and cross-functional collaboration.
• Drive innovation and thought leadership to improve workflow design, automation and scalable operational solutions. Collaborate with multi-discipline agency and client teams to design and implement business intelligence infrastructure that creates competitive advantage.
• Stay ahead of emerging platforms, trends and regulatory changes and proactively adjust strategies accordingly.
• Contribute to the agency's point of view on emerging trends (e.g. AI, privacy, automation).
• Drive internal knowledge-sharing and capability-building across the account, helping teams work more effectively with Media Operations.

• You display a proven track record in a senior role within media operations, digital media and/or ad tech with demonstrated success leading transformation, innovation and operational change across organisations.
• You are confident in managing large-scale ad operations teams and complex digital campaigns.
• You have strong leadership and people management skills with experience managing and developing high-performing teams.
• You have built a deep understanding of the programmatic ecosystem, ad verification tools and data privacy regulations.
• You stay informed about emerging technologies, including AI and are open to exploring how automation and AI tools can enhance creativity, performance and efficiency in media.
• You have exceptional client relationship management skills with the ability to present to C-level stakeholders.
• You are an expert in ad-serving technologies and data analytics tools with a grasp of cloud data architecture (e.g., BigQuery, Snowflake) and integration methods (APIs, CDPs, DMPs).
• You are able to simplify and confidently present complex technical concepts that guide data-driven decision-making and foster a culture of agility, innovation and continuous improvement.
• You have demonstrated success in managing/influencing senior stakeholders across multiple departments and experience in building and maintaining strong client relationships.

About PHD

PHD is a growth-focused media agency driven by innovation and creativity.

• Founded in London in 1990, we were the first media agency to offer strategic and creative planning at a time when the industry was about buying cheaply and quickly.
• Today, with over 100 offices in 74 countries, we continue to create remarkable campaigns that lead to remarkable growth, using the expanding canvas of data and technology.

Working with Omnicom Media Group

Flexible Working: We support flexibility with a hybrid model (three days in the office, two remote). Core hours are 10:30–16:30, with start/finish variations to suit individual circumstances.

Standard hours: 9:30–17:30, with flexibility around core hours to balance in-office and remote work. We encourage open conversations to help navigate high-need periods and individual circumstances so you can perform at your best both professionally and personally.