Global Ecommerce & Search Director (12 Month Contract), GBR-London-London

Global Ecommerce & Search Director (12 Month Contract)

New Yesterday

: As part of our Digital Demand Transformation the Global D-Comm (Ecommerce) & Search Manager serves as a strategic center of excellence for ‘Connected Commerce’ and Search Excellence across for Mars Food & Nutrition. The role leads the Global ‘Connected Commerce’ and Search Strategy Development and Execution, execution best practices, key partnerships and governance model to ensure consistency, scalability, innovation, and high-performance of dComm and Search initiatives to support all our regions and markets. The Global D-Comm & Search Manager will work closely with different functions such as Regional Marketing and Sales Teams.

What are we looking for? Significant experience working both local and/or global experiences Strong Ecommerce and Search technical skills Ability to set and achieve goals and manage multiple projects and priorities Excellent communication and presentation skills (oral and written) Ability to create strong relationships across internal departments and external partners Experience in leading transformational Projects Experience in working with agencies Data measurement & insights

What will be your key responsibilities? Lead our ‘Commerce Commerce’ Model and Best Practices, including Perfect Shelf, Retail Media, Social Commerce, and Commerce Innovation Pipeline, across all dComm distribution outlets, including Marketplaces, Grocery, QComm, Direct, etc. Define and Maintain our Search Strategy and Best Practices, including SEO, SEM, AI, Social and Future Innovation and support on Website Recommendations. Oversee the development and implementation of a new digital content workflow to support execution, including the integration of AI-enabled tools and technologies, in partnership with The Kitchen Oversee the selection, requirements, and support of global dComm& Search platforms (e.g., headless commerce, search engine providers) that cater to multi-region scalability, localization, and multi-currency requirements, in partnership with Global Digital Team. Lead ‘Always on’ Performance Monitoring, including KPIs, Dashboards, and Optimization Guidelines and ensure regional compliance to best practice. Partner with Regions on Website UX to ensure best practices for content and Search Optimization. Act as the primary escalation point for regional dComm and search teams, providing strategic guidance on complex issues (e.g., major platform upgrades, localized Search challenges, technology and analytics issues). Create and maintain a centralized dComm & Search knowledge base (FAQs, how-to guides, recorded training modules, case studies) accessible to all regions Develop and Build key Partner relationships to support Global and Regional Teams, including Amazon, Uber Eats, Tesco, Walmart, TikTok Shop, etc, in partnership with Sales and Marketing Teams.

Context and Scope Will lead and work through cross-functional Digital Demand Leadership team A high degree of influence is required in this role and excellent working relationships with a diverse cross-functional team High degree of connection and collaboration with Regional Marketing and Sales, Global DT & Global Marketing teams As a member of the global digital demand team, the role will be key to lead a transformation agenda across the food business (e.g. digital transformation enabled by data and analytics). What can you expect from Mars? Work with diverse and talented Associates, all guided by the Five Principles. Join a purpose driven company, where we’re striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus.

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Location:: GBR-London-London
Job Type:: FullTime
Category:: Marketing

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