Job Description:

As part of our Digital Demand Transformation the Global D-Comm (Ecommerce) & Search Manager serves as a strategic center of excellence for ‘Connected Commerce’ and Search Excellence across for Mars Food & Nutrition. The role leads the Global ‘Connected Commerce’ and Search Strategy Development and Execution, execution best practices, key partnerships and governance model to ensure consistency, scalability, innovation, and high-performance of dComm and Search initiatives to support all our regions and markets.  The Global D-Comm & Search Manager will work closely with different functions such as Regional Marketing and Sales Teams.

• Significant experience working both local and/or global experiences
• Strong Ecommerce and Search technical skills
• Ability to set and achieve goals and manage multiple projects and priorities
• Excellent communication and presentation skills (oral and written)
• Ability to create strong relationships across internal departments and external partners
• Experience in leading transformational Projects
• Experience in working with agencies
• Data measurement & insights

• Lead our ‘Commerce Commerce’ Model and Best Practices, including Perfect Shelf, Retail Media, Social Commerce, and Commerce Innovation Pipeline, across all dComm distribution outlets, including Marketplaces, Grocery, QComm, Direct, etc.
• Define and Maintain our Search Strategy and Best Practices, including SEO, SEM, AI, Social and Future Innovation and support on Website Recommendations.
• Oversee the development and implementation of a new digital content workflow to support execution, including the integration of AI-enabled tools and technologies, in partnership with The Kitchen
• Oversee the selection, requirements, and support of global dComm& Search platforms (e.g., headless commerce, search engine providers) that cater to multi-region scalability, localization, and multi-currency requirements, in partnership with Global Digital Team.
• Lead ‘Always on’ Performance Monitoring, including KPIs, Dashboards, and Optimization Guidelines and ensure regional compliance to best practice.
• Partner with Regions on Website UX to ensure best practices for content and Search Optimization.
• Act as the primary escalation point for regional dComm and search teams, providing strategic guidance on complex issues (e.g., major platform upgrades, localized Search challenges, technology and analytics issues).
• Create and maintain a centralized dComm & Search knowledge base (FAQs, how-to guides, recorded training modules, case studies) accessible to all regions
• Develop and Build key Partner relationships to support Global and Regional Teams, including Amazon, Uber Eats, Tesco, Walmart, TikTok Shop, etc, in partnership with Sales and Marketing Teams.

• Will lead and work through cross-functional Digital Demand Leadership team
• A high degree of influence is required in this role and excellent working relationships with a diverse cross-functional team
• High degree of connection and collaboration with Regional Marketing and Sales, Global DT & Global Marketing teams
• As a member of the global digital demand team, the role will be key to lead a transformation agenda across the food business (e.g.  digital transformation enabled by data and analytics).

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.