Guest Experience Director – Ultra-Luxury Resort, Saudi Arabia Location: Saudi Arabia Package: Competitive tax-free salary + luxury accommodation + full expat benefits Contract: Full-time | Live-in | Relocation supported Are you passionate about creating unforgettable moments for high-profile guests? This is a rare opportunity to join one of the world's most exclusive ultra-luxury resorts, set in a breathtaking and visionary destination on the Red Sea coast of Saudi Arabia. As Guest Experience Director, you will be the face of exceptional hospitality — curating personalised, seamless, and emotionally engaging experiences for an elite global clientele. You'll work closely with VIP services, butlers, and resort leadership to set a new standard in service excellence. Responsibilities Lead and oversee the full guest journey — from pre-arrival to post-departure Create tailored guest experiences based on preferences, profiles, and cultural expectations Champion luxury service standards across all departments Collaborate with front office, butler services, F&B, and wellness to ensure elevated guest satisfaction Handle VIP requests and complex service recovery with finesse and discretion Train and mentor teams in emotional intelligence, luxury etiquette, and storytelling Requirements Minimum 3–5 years in a guest relations or butler/experience role within ultra-luxury hotels or resorts Experience working with VVIPs, UHNWIs, or royalty preferred Strong cultural sensitivity, emotional intelligence, and professional presence Fluency in English required; Arabic or additional languages are a plus Confident, warm communicator with a sincere passion for service Thrives in remote or developing destinations with a high standard of living

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