Head of Strategic Planning, Revenue Strategy & Operations

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The Head of Strategic Planning is responsible for driving integrated strategies, plans and execution across the revenue organisation. The role involves working closely with Sales, Partnerships, Marketing, Revenue Operations, Finance and Product teams to develop integrated plans, establish shared goals and OKRs, and deliver strategic programs to drive scalable revenue growth and operational efficiency. This role is critical for Dojo to achieve its ambitious growth targets and to rapidly scale our revenue operations in the UK and our new European markets.

What you will do:

• Lead strategic planning for the revenue organization, partnering closely with revenue leaders, Product, Finance, Analytics, and Operations teams to drive alignment on key objectives and priorities.
• Scope and deliver strategic and operational initiatives that maximize revenue growth and operational efficiency, in partnership with cross-functional teams.
• Help define the company’s channel strategy and operating model across payment consultants, ISVs/ resellers, direct sales and account management across segments, and across markets.
• Oversee the design and implementation of sales incentive programs for all sales channels.
• Establish processes to minimise channel conflict through deal registration processes and re‑designed incentive structures.
• Lead strategy and operations for central functions/teams, including Partnerships and Monetisation.
• Lead and mentor a high‑performing team of strategy & operations leads, fostering a culture of data‑driven decision‑making and continuous improvement.

What you will bring:

• Bachelor degree in business, finance, engineering or a related quantitative field. MBA a plus.
• Experience leading business strategy, sales and/or revenue operations in a fast growing fintech, SaaS or B2B technology company. Prior experience in management consulting is desirable. Payment industry experience is a plus.
• Proven track record of leading teams, designing and executing strategies and programs in a high‑growth, multi‑country, multi‑channel environment, covering various customer segments (from SMB to large enterprises).
• Expert understanding of B2B strategies and operating models, including channel and growth strategies, customer and market segmentation, org design and operating models for sales and partnerships teams. Experience with pricing strategy, and with sales incentive design is desirable.
• Advanced program management skills: experience in leading large scale strategic and operational programs, aligning multiple departments to drive revenue growth. Experience with CRM implementation and/or new market launches is desirable.
• Advanced analytical skills. Ability to oversee complex analytics and modelling leveraging multiple data sources, and to communicate insights effectively to senior and non‑technical audiences.
• Advanced proficiency in Excel and Google Suite. Proficiency with Salesforce, business intelligence tools (e.g. Looker, Tableau) and familiarity with other sales and revenue technologies.
• Exceptional communication skills including verbal, written and presentation skills.