Insights Director - 12-18 month FTC page is loaded

Insights Director - 12-18 month FTC

We are PXC, the UK’s largest provider of wholesale connectivity. Our vision is to be the UK’s #1 wholesale platform, a one-stop shop provider of connectivity, voice, cloud and security underpinned by the UK’s most robust, secure, resilient and reliable network.

Born from the combination of Virtual1 and TalkTalk’s wholesale services and national network business, we operate across our 3 core sites (Salford, London and Skopje, North Macedonia).

Our mission is clear, to be the UK’s best company to work for and best to work with. We believe this success is driven by the power of our employees. We empower our people to become true experts in their field who embody our values every day: we care; we challenge; we commit.

About the Role

Corporate Services is a dynamic and diverse PXC function which includes Finance, Legal, Strategy and Insights. The recently formed Insights department is on a mission to help PXC perform at its very best. We do this by enabling informed, data-led strategic decisions and by bringing data to the day-to-day running of the business.

In this role, you will join the Corporate Services Leadership Team – reporting directly into the Chief Corporate Services Officer.

You will partner with PXC’s wider Senior Leadership community and work closely with the Executive Leadership team. This role is highly collaborative and focused on delivering business value.

You will lead a multi-disciplinary Insights department made of talented Data Analysts and Data Engineers in the UK and North Macedonia, as well as Sustainability & ESG and Business Strategy experts.

Key Responsibilities

• Team leadership, performance and development: Lead Insights department through a period of change by supporting the introduction of refreshed ways of working, fostering a supportive, development-focused culture and ensuring goals are met.

• Strategic vision and planning: Take the lead on the PXC data strategy and implement its strategic roadmap (incl. overseeing the in-flight project to introduce a new data platform).

• Business alignment and prioritisation: Develop in-depth understanding of the business to ensure the Insights department is in constant alignment to the long-term strategy and immediate priorities.

• Stakeholder collaboration and communication: Partner with PXC’s senior leaders to deepen understanding of the business, and provide regular updates on department performance and flagship projects.

• Market research: Oversee the budget to commission projects to gather market trends, competitors, and customer behaviours to inform strategic decisions.

• Business performance: Lead the development of the business’ scorecard to measure success against the plan – tracking bonus target, KPIs and quarterly priorities.

• Sustainability & ESG: Oversee PXC’s sustainability & ESG strategic roadmap with a focus on reporting and regulatory compliance.

• Compliance and Data Governance: Work with PXC’s Data Authority team to drive continuous improvement in the data and its use.

• Innovation: Stay abreast of industry trends and emerging technologies to continuously improve the Insights department and wider business.

What Will Make You Successful in This Role?

Experience

• Strong leadership experience in Data, Insights, Analytics or Business Intelligence departments.

• An Understanding of the Sustainability & ESG imperative for large businesses in the UK.

• In-depth understanding of the UK Telecommunication industry, and it’s wholesale market in particular, would be advantageous.

Skills

• Leadership: Proven track record of leading self and others, in particular, experience in managing teams and coaching others to high performance through periods of significant change / business transformation.

• Presentation & communication: Excellent oral and written communication skills, including strong attention to detail and a demonstrated experience of developing clear, persuasive and concise documents for senior audiences.

• Project management: Ability to manage multiple projects simultaneously, ensuring timely delivery and quality.

• Strategic thinking & problem-solving: Able to deal effectively with ambiguous and unstructured problems and situations – considering the long-term and wider business strategy.

• Analytical skills: Able to analyse, synthesise and translate complex issues.

• Tools & frameworks: In-depth understanding of Agile delivery and familiarity with data visualization tools such as PowerBI to support strategic decision-making. Snowflake experience preferred.

How we look after our employees

• Our brand new “PXC Flex” benefit launched in January 2025, which includes Flex30, an additional 30 hours* of leave every year for you to use how you wish

• Our hybrid working policy offers you flexibility to work from home as well as connecting with your colleagues in one of our accessible and collaborative office spaces

• A starting holiday allowance of 25 days* holiday and up to 10 extra days* leave via our holiday purchase scheme

• Free private healthcare for all employees, competitive pension scheme and the opportunity to earn bonus

• Free broadband for all employees plus gifts for major life events such as marriages and births

• Flexible salary sacrifice scheme including dental, gym plus a huge range of shopping and leisure discounts so you can save even more cash

• A range of inclusive employee networks to help integrate employees into life at PXC
  

(* Days and hours are based on a full-time employee’s working pattern and leave is pro-rated for part-time employee)

A t PXC , we know that diversity means success and innovation. We want our workplace to reflect the communities and customer we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself.

We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.

About Us

We are PXC, the UK’s largest provider of wholesale connectivity. Our vision is to be the UK’s #1 wholesale platform, a one-stop shop provider of connectivity, voice, cloud and security underpinned by the UK’s most robust, secure, resilient and reliable network.

Born from the combination of Virtual1 and TalkTalk’s wholesale services and national network business, we employ 1100 people across our 3 core sites (Salford, London and North Macedonia).

Our mission is clear, to be the UK’s best company to work for and best to work with. We believe this success is driven by the power of our employees. We empower our people to become true experts in their field who embody our values every day: we care; we challenge; we commit.